Senior Business Development Manager

SURGE Staffing; Dublin (OH); On-site; USD 70,000 - 120,000; Full time

Job summary

SURGE Staffing in Dublin, OH is seeking a Senior Business Development Manager to drive new business in the transportation and logistics sector, qualify prospects, and close mid-market and enterprise deals. You will maintain client relationships, provide consultative solutions, and collaborate with Operations and Accounting to ensure service excellence and profitability.

This role requires three years of logistics sales experience, strong prospecting, and the ability to work independently in a

Qualifications

• Minimum of three years logistics sales experience.
• High school diploma or GED.
• Strong prospecting and cold-calling skills with a persistent approach.
• Effective presentation, negotiation, and relationship-building skills.
• Excellent written and verbal communication, including a professional phone presence.
• Ability to work independently and collaborate across departments.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite.
• Willingness to travel occasionally.

Responsibilities

• Identify and pursue new business through cold calling, email outreach, networking, and meetings.
• Qualify prospects based on transportation needs, supply chain requirements, and alignment with available services.
• Manage the sales process from initial outreach through presentations, negotiations, and securing new customers.
• Develop and deliver professional presentations that clearly communicate service capabilities and customer value.
• Work to meet and exceed established sales quotas.
• Represent the organization at customer meetings, conferences, conventions, and industry events.

Skills

logistics sales experience

prospecting & cold-calling

presentations & negotiations

customer relationship skills

written & verbal communication

independent work & cross-functional

organization & multitasking

MS Office proficiency

availability to travel

Education

High school diploma or GED

Bachelor’s degree with 1–3 years related experience

Associate degree with 3–5 years related experience

Job description

Reports To: Director of Business Development

Employment Type: Full-time, Exempt

Travel: Less than 10%

About the Opportunity

We are seeking a motivated, results-driven Senior Business Development Manager to generate new business and build lasting customer partnerships within the transportation and logistics industry. This position focuses on identifying, qualifying, and securing mid-market and enterprise customers whose supply chain needs align with the organization’s services.

Beyond winning new accounts, you will maintain customer relationships, serve as a consultative resource, and identify opportunities to expand business. The ideal candidate brings logistics sales experience, a proactive prospecting approach, and the ability to connect customer needs with practical transportation solutions.

Key Responsibilities

New Business Development

• Identify and pursue new business through cold calling, email outreach, networking, and in-person meetings.
• Qualify prospects based on their transportation needs, supply chain requirements, and alignment with available services.
• Manage the sales process from initial outreach through presentations, negotiations, and securing new customers.
• Develop and deliver professional presentations that clearly communicate service capabilities and customer value.
• Work to meet and exceed established sales quotas.
• Represent the organization at customer meetings, conferences, conventions, and industry events.

Customer Relationship Management

• Build long-term partnerships through consistent communication, responsiveness, and a consultative approach.
• Understand customers’ evolving business needs and identify opportunities to expand services and account revenue.
• Share relevant market insights and explain how transportation trends may affect customers’ supply chains.
• Serve as the connection between customers and Operations teams to support account performance, service expectations, and profitability.
• Partner with Accounting to address billing concerns and accounts receivable issues.
• Remain available for customer calls and emails outside standard business hours when account needs require it.
• Maintain accurate customer records, prospect information, and sales activity in the CRM system.
• Provide internal teams with insights into customer needs, market conditions, and growth opportunities.
• Collaborate across departments to resolve issues and support a positive customer experience.
• Manage competing priorities while maintaining timely follow-up and attention to detail.
• Uphold professional and ethical standards in all customer, carrier, and internal interactions.
• Perform other related duties as assigned.

Required Qualifications

• At least three years of logistics sales experience.
• High school diploma or GED.
• Strong prospecting and cold-calling skills, with a positive, persistent approach to developing opportunities.
• Effective presentation, negotiation, and relationship-building skills.
• Excellent written and verbal communication, including a professional phone presence.
• Ability to work independently and collaborate effectively across departments.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite.
• Flexibility to respond to customer needs outside standard business hours and travel occasionally.

Preferred Education

• Bachelor’s degree with one to three years of related experience; or
• Associate degree with three to five years of related experience.

All candidates must meet the minimum requirement of three years of logistics sales experience.

Ideal Candidate

• Competitive, self-motivated, and focused on achieving measurable results.
• Enjoys identifying opportunities and building business through proactive outreach.
• Brings a strong work ethic and consistent follow-through.
• Remains resilient through rejection and a competitive sales environment.
• Uses sound judgment and available resources to resolve customer challenges.
• Adapts quickly to changing priorities while maintaining professionalism under pressure.

This full-time position typically requires 40 hours per week, with additional availability based on business and customer needs. The role operates in an open office environment with frequent phone calls, emails, and computer use.

Travel is expected to be less than 10% and may include customer meetings, industry events, and relationship-building activities. Daily duties involve desk work and use of multiple computer screens, with occasional bending, standing, or lifting of up to 10 pounds.