Business Development Manager

Röhlig Logistics GmbH; Romulus (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Generous PTO

Job summary

Röhlig USA is seeking a results-driven Business Development Manager to join our Romulus sales team. You will develop new and prospective customers, maintain key accounts, and assist with bids and quotations with customers, suppliers and overseas partners.

You will coordinate sales visits in the USA and abroad, manage the territory, keep CRM up to date, report weekly on sales activities, and ensure compliance with USA Customs/IATA/TSA/FMC while helping build a collaborative, growth-focused

Qualifications

• 2-5 years of industry experience in freight forwarding or logistics.
• Strong sales and customer service track record.
• Proficient with computer apps and reporting tools.
• Knowledge of freight forwarding procedures and regulations.
• Excellent communication and problem solving.

Responsibilities

• Develop new and prospective customers while nurturing current accounts.
• Assist with bids, RFQs, and quotations with customers and overseas partners.
• Coordinate and attend sales visits in the USA and with overseas partners.
• Plan and manage territory according to market strategy.
• Maintain CRM with customers and sales activity data.
• Provide weekly reporting of sales activities.
• Ensure compliance with USA Customs/IATA/TSA/FMC regulations.
• Attend industry events as a Rohlig USA representative.
• Quote freight costs to new customers.
• Respond to and follow up on sales inquiries.

Skills

Computer applications & reporting

Freight forwarding procedures

Industry experience 2-5y

Customer service skills

Sales ability

Self-motivated

People skills

Problem solving

Education

High school diploma

Tools

CRM software

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor‑made solutions that move the world forward. As a global, family‑owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Join our international team of more than 3,000 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust‑based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long‑term career while maintaining a healthy work‑life balance — because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different states.

We are seeking a results‑driven, highly motivated Business Development Manager to join our sales team in Romulus.

What you will do:

Sales and Business Development

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Co‑ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
• Plan and manage personal business portfolio/territory according to agreed market strategy.
• Joint sales visits with other sales professionals.
• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting freight costs to new customers.
• Response and follow up sales inquiries and leads using appropriate methods.

Client and Supplier Management

• Client Management of allocated customers by using established tools to achieve and exceed targets.
• Weekly follow‑up with new clients after first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests are completed in a timely manner and at the highest possible service level.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Administration

• Monitor competitor activity and industry trends.
• Attend industry related functions when required as a key representative of Rohlig USA.
• Update and maintain all relevant information about customers and sales activities on CRM.
• Provide weekly reporting of sales activities.
• Attend meetings with sales team members.
• Attending training to develop relevant knowledge, techniques and skills if applicable.

What you bring:

• High school graduate – some college preferred
• Knowledge of related computer applications and reporting tools
• Familiar with all freight forwarding procedures, regulations & departments
• 2-5 years of industry related experience required
• Demonstrated Customer Services skills
• Proven Sales and Business selling ability & success
• Self‑motivated and results driven
• Outstanding people and communication skills
• Excellent problem‑solving ability

What we offer you:

At Röhlig, we believe in supporting our employees' well‑being, growth, and work‑life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

If you’re looking for a workplace where your contributions matter and your well‑being is supported, we’d love to have you on board.