Business Development Manager

Upstate-Coin-; Centennial (CO); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Base pay + commission

401(k) match

Profit sharing

Medical/dental/vision

HSA/FSA

Life/AD&D

PTO & holidays

Job summary

Upstate Coin and Gold is seeking a driven Business Development Manager to lead a growing trading team and drive new client acquisition in a fast-paced precious metals environment.

You will mentor and onboard traders, manage the sales pipeline, and partner with Compliance to ensure smooth onboarding and regulatory adherence. This role emphasizes coaching, data hygiene, and scalable training initiatives to maximize win rates.

Qualifications

• 5+ years of proven success in new business acquisition and full-cycle sales.
• 3–5 years of direct team leadership or management experience.
• Experience in building, deploying, and managing sales training programs.
• Strong communication, influence, and interpersonal skills with a track record of motivating teams.

Responsibilities

• Lead, motivate, and mentor a team of business developers to high performance.
• Recruit, hire, and onboard new traders; ensure market knowledge and system proficiency.
• Oversee lead generation, prospecting, and pipeline management with compliance.
• Coordinate with Compliance and other teams to streamline onboarding and client handoffs.
• Plan and run Sales Kick-Off (SKO) meetings and product demonstrations to clients.

Skills

Leadership

New business development

Training program development

Communication

Analytical thinking

Relationship management

CRM hygiene

Coaching

Tools

CRM systems

Job description

In an ever-shifting economic climate, precious metals continue to serve as the world’s oldest financial institution providing certainty and stability throughout times of turbulence. Within the unique field of precious metals, Upstate Coin and Gold offers the opportunity to cultivate a career atop history’s longest standing economic cornerstone; Growth, stability and opportunity.Position OverviewWe are seeking a highly driven, dual-faceted Business Development Manager to drive new client acquisition while leading a high-performing team. In this dynamic role, you will be the driving force behind our growth strategy, responsible for everything from frontline prospecting. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels at building trust with clients, and knows how to build robust training programs that motivate a team to exceed performance goals.Responsibilities:Team Leadership & DevelopmentMentorship: Lead, motivate, and mentor a team of business developers, fostering a culture of high performance, continuous learning, and close collaboration.Performance Management: Set clear, measurable performance expectations. Provide consistent feedback and conduct formal performance reviews to support professional growth.Talent Acquisition: Recruit, hire, and onboard new traders, ensuring they are fully equipped with the skills, system knowledge, and market understanding required to succeed.Lead Generation & ProspectingPipeline Development: Build, maintain, and continually optimize a robust list of target leads.Outbound Engagement: Conduct strategic cold calls to engage decision-makers and meticulously qualify prospects.Rapid Response: Execute same-day follow-ups with warm leads to capitalize on momentum and maximize conversion opportunities.Lead Management & CompliancePipeline Tracking: Track and actively manage all leads as they move through the stringent compliance process.Cross-Functional Collaboration: Partner directly with internal teams, particularly Compliance, to clear roadblocks and facilitate a smooth, efficient onboarding process.CRM Hygiene & Data IntegrityComprehensive Record-Keeping: Maintain an immaculate CRM database.Documentation: Ensure all required qualification documents are properly uploaded and attached to the correct account profiles.Account Management & HandoffSeamless Transitions: Orchestrate the smooth handoff of fully qualified and onboarded accounts to the Account Management team.Client Communication: Maintain a highly professional, responsive line of communication with prospects throughout their entire evaluation and onboarding journey.Sales EnablementStrategic Alignment: Plan and conduct best-in-class Sales Kick-Off (SKO) meetings to align the team on overarching goals, targets, and market strategies.Product Showcases: Lead comprehensive Platform Gold demos to showcase product capabilities, feature sets, and value propositions to prospective clientsCoaching, Training & Program DevelopmentBuilding a Training Program: Design, implement, and continuously refine a comprehensive, scalable training program from the ground up for both new hires and existing staff.Coaching and Training: Conduct ongoing 1-on-1 coaching, group training sessions, and role-playing exercises to enhance the team's sales tactics, objection handling, and product knowledge.Curriculum Management: Create training materials, playbooks, and standardized operating procedures (SOPs) that ensure consistency across the sales and trading floors.Business Acquisition: Minimum of 5 years of proven success in new business acquisition, full-cycle sales, and lead generation.Leadership Experience: 3 to 5 years of direct team leadership or management experience, overseeing new client acquisition.Training Expertise: Demonstrated experience in building, deploying, and managing sales or operational training programs.Communication & Influence: Strong leadership, communication, and interpersonal skills with a proven track record of motivating and inspiring a team to hit targets.Decision Making: Excellent analytical and problem-solving skills, demonstrating the ability to make sound, calculated decisions under pressure in a fast-paced trading environmentRelationship Building: Exceptional client relationship management skills with a natural ability to build trust, rapport, and long-term partnerships with high-value prospects.Technical Proficiency: Deep understanding of CRM hygiene and strict adherence to data compliance protocols.Total Rewards Package:Base pay plus lucrative commission planUp to 6% company match on 401(k)Employer-paid profit-sharing and cash balance plansComprehensive medical, dental, vision, and Employee Assistance plansHSA and FSA plans (pre-tax benefit)Company paid STD, LTD, Life, and AD&DSupplemental coverage available, including Critical Illness, Accident, Hospitalization, and PetPTO and paid holidays