Business Development Leader

E496 Sulzer Chemtech USA, Inc.; Georgia; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off (PTO) & holidays

401(k) with company match

Comprehensive health plan

Wellness program

Employee Assistance Program

Paid parental leave

Gym reimbursement

Job summary

Sulzer is seeking a Business Excellence / Development Sr. Expert to drive strategic planning and operational improvements across the Americas. You will lead business development and sales operations, manage large projects, and mentor junior professionals, with a focus on optimizing processes and enabling growth.

You will steward forecasting, CRM governance, analytics, and commercial performance reporting, partnering with Sales, APT and Service Operations to identify opportunities across markets.

Qualifications

• Bachelor's degree required in a relevant field; MBA preferred.
• 10+ years of experience in business development, sales operations, or related roles.
• Experience in refining, petrochemical or related industries is a plus.

Responsibilities

• Lead Americas Business Development & Sales Operations, including BI, CRM governance, and analytics.
• Drive regional growth initiatives: new accounts, white-space opportunities, expansions.
• Develop dashboards and KPIs to support decision making.
• Coordinate pipeline reviews, forecasting, and backlog analysis.
• Mentor junior professionals and coach teams.

Skills

CRM governance

Forecasting

Business analytics

Leadership

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline

MBA preferred

Tools

CRM systems

Job description

About the role

The Business Excellence / Development Sr. Expert is responsible for driving strategic planning and operational improvement initiatives across the organization. This role applies deep subject matter expertise to identify growth opportunities, optimize business processes, and align operations with corporate goals. The position plays a key role in managing large-scale projects and mentoring junior professionals. This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.

ESSENTIAL FUNCTIONS

Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics. Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets. Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas. Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles. Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes. Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting. Develop commercial dashboards, KPIs, and business intelligence tools to support decision making. Support deployment of market-based pricing initiatives and commercial governance processes. Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities. Conduct market analysis, competitor assessments, and strategic business evaluations.

SUPERVISORY RESPONSIBILITIES

Lead, coach and develop business development, commercial analytics, and sales operations personnel.

QUALIFICATIONS

• Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline.
• MBA preferred.
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership.
• Experience within refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries.
• Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance.
• Excellent communication, leadership, and cross-functional collaboration skills.

What we offer you

• PTO and 12 company-paid holidays
• 401K plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is a leading engineering company with a proud heritage of innovation. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA. Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive.