Business Development & Sales Ops AME

Sulzer; Humble (TX); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

PTO & holidays

401K with 6% match

Health plan including medical, dental,

HSA matching

Wellness program

Employee Assistance Program

Paid paternal leave

Gym reimbursement

Job summary

Sulzer, a leading engineering company, seeks a Business Excellence / Development Sr. Expert to drive strategic planning and operational improvement across the Americas. You will manage large projects, mentor juniors and align operations with corporate goals to enable growth and profitability.

The role emphasizes market analysis, strategic growth initiatives, and development of BI dashboards, with responsibility for governance, pipeline management and commercial analytics in a global context.

Qualifications

• Bachelor's degree required in Engineering, Business Admin, Marketing, Economics or related field.
• MBA preferred.
• 10+ years in business development, sales operations, or strategic marketing.
• Experience in refining, petrochemical, chemical processing, LNG, gas processing or related industries.
• Strong CRM, forecasting, analytics, pipeline management and governance skills.
• Excellent communication, leadership and cross-functional collaboration abilities.

Responsibilities

• Lead Americas BD & Sales Operations, including BI, CRM governance, forecasting and analytics.
• Drive regional growth through new account acquisition and strategic market expansion.
• Develop understanding of Sulzer-installed base opportunities across the Americas.
• Establish systems to track turnarounds, revamps, expansions and maintenance cycles.
• Own CRM governance, opportunity management, data quality and forecasting processes.
• Coordinate pipeline reviews, backlog analysis and commercial reporting.
• Create commercial dashboards and KPIs to support decision making.
• Support market-based pricing deployment and governance processes.
• Partner with Sales, APT and Service Ops to identify growth opportunities.
• Conduct market analyses, competitor assessments and strategic evaluations.

Skills

Leadership

CRM governance

Forecasting

Sales analytics

Pipeline management

Cross-functional collaboration

Education

Bachelor's degree in Engineering or related field

MBA preferred

Tools

CRM software

Business analytics tools

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About The Role

Job Summary

The Business Excellence / Development Sr. Expert is responsible for driving strategic planning and operational improvement initiatives across the organization. This role applies deep subject matter expertise to identify growth opportunities, optimize business processes, and align operations with corporate goals. The position plays a key role in managing large-scale projects and mentoring junior professionals.

This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.

Essential Functions

• Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics.
• Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets.
• Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas.
• Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles.
• Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes.
• Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting.
• Develop commercial dashboards, KPIs, and business intelligence tools to support decision making.
• Support deployment of market-based pricing initiatives and commercial governance processes.
• Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities.
• Conduct market analysis, competitor assessments, and strategic business evaluations.

Supervisory Responsibilities

• Lead, coach and develop business development, commercial analytics, and sales operations personnel.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline.
• MBA preferred.
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership.
• Experience within refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries.
• Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance.
• Excellent communication, leadership, and cross-functional collaboration skills.

What We Offer You

• PTO and 12 company-paid holidays
• 401K plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.