Business Development Executive

DASH BPO; United States; Remote; USD 120,000 - 300,000; Full time

Job summary

Join a forward-thinking company as a Business Development Executive, where you'll leverage your expertise in the BPO industry to drive growth and expand client relationships. This dynamic role offers the chance to work collaboratively with senior leadership, strategizing to enhance customer satisfaction and retention. With a focus on innovation and performance, you'll be pivotal in identifying new business opportunities and ensuring the success of our initiatives. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this position is perfect for you.

Benefits

Competitive salary

Performance-based incentives

Opportunities for growth

Supportive executive team

Qualifications

• 3-5 years of business development experience in BPO or related fields.
• Strong client network and excellent negotiation skills.

Responsibilities

• Identify and develop new business opportunities in the BPO sector.
• Prepare and deliver presentations to potential clients.

Skills

Business Development

Negotiation

Communication

Client Relationship Management

Market Analysis

Education

Bachelor's Degree

Job description

Direct message the job poster from DASH BPO

We help companies improve performance and customer experience

Location:Remote – Candidate must be based in the United States.

Who are we?Dash BPO is a leading Business Process Outsourcing (BPO) company with a focus on providing exceptional services to our North American-based clients. Our offshore centers specialize in call center services, customer experience (CX), and collections, delivering high-quality outcomes with efficiency and expertise.

Your New Role:We are seeking a highly motivated and experienced Business Development Executive to join our executive team. This senior-level role is ideal for a dynamic individual with a proven track record in the BPO, Call Center, Customer Experience (CX), Collections space, or industries that support these verticals. The candidate will play a pivotal role in expanding our client base and developing new business opportunities, contributing significantly to our growth and success.

Key Responsibilities:

• Identify and develop new business opportunities in the BPO/Call Center/CX/Collections space.
• Leverage existing network of clients and opportunities to drive business growth.
• Work collaboratively with the senior leadership team to strategize and implement business development plans.
• Understand and anticipate client needs, providing tailored solutions that enhance client satisfaction and retention.
• Monitor market trends and competitor activities to identify new opportunities and challenges.
• Prepare and deliver presentations and proposals to potential clients.
• Negotiate and close deals effectively, ensuring profitability and sustainability.
• Maintain strong relationships with existing clients, ensuring high levels of satisfaction and repeat business.
• Represent Dash BPO at industry events such as trade shows and conferences.

Qualifications:

• Proven experience in business development within the BPO/Call Center/CX or industries supporting these verticals. At least three 3-5 years’ worth.
• Strong network of potential clients and opportunities in the relevant sectors.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively with the executive team.
• Strategic thinker with a results-driven approach.
• Familiarity with the US market and client requirements.

Reporting:This role will report directly to the CEO.

What We Offer:

• A dynamic and challenging work environment with opportunities for growth.
• Competitive salary and incentives based on performance.
• A supportive and collaborative executive team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Outsourcing/Offshoring

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