Business Development Coordinator

DeHaven Chevrolet; Fort Wayne (IN); On-site; USD 13,776 - 23,419; Full time

Benefits offered by this job

Paid Vacation

401k

Health and Dental Insurance

Paid Training

Flexible Schedules

Hourly pay plus monthly bonus

Job summary

DeHaven Chevrolet in Fort Wayne, IN is seeking highly motivated individuals to earn a rewarding income. The primary responsibility is to help us deliver a world class experience to every customer, requiring superb communication, attention to detail, honesty and integrity.

Responsibilities include maintaining the internet and customer development processes for the sales department, coordinating tasks within a sales/BDC team, scheduling appointments, answering questions, and supporting CSI goals.

Qualifications

• Superior communication skills, both oral and written.
• Strong email and phone presence is necessary.
• Outstanding organizational and multi-tasking skills.
• Ability to stay strong and calm in a stressful environment, must thrive under pressure.

Responsibilities

• Maintain the internet and customer development processes for the sale department
• Coordinate tasks and schedules within a group of sales representatives and other BDC representatives in a call center environment
• Schedule customer appointments and contact existing customers with current sales promotions
• Attract potential clients and retain current clientele by answering product and sales questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Strive for continual improvement in the Business Development Center and in the company as a whole
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Understanding of manufacturer’s specifications and staying up to date with new changes in product

Skills

Communication skills

Phone etiquette

Organizational skills

Multi-tasking

Job description

DeHaven Chevrolet is a family owned business seeking highly motivated individuals looking to earn a rewarding income! Your number one responsibility is to help us deliver a world class experience to all our customers. The ideal candidates must communicate well with others, be detailed-oriented, hardworking, honest, trustworthy and be able to pass a background check.

What We Offer:

• Paid Vacation
• 401k
• Health and Dental Insurance
• Paid Training
• Flexible Schedules
• Hourly pay plus monthly bonus
• Up to $17 per hour training pay (first 90 Days)

Responsibilities:

• Maintain the internet and customer development processes for the sale department
• Coordinate tasks and schedules within a group of sales representatives and other BDC representatives in a call center environment
• Schedule customer appointments and contact existing customers with current sales promotions
• Attract potential clients and retain current clientele by answering product and sales questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Strive for continual improvement in the Business Development Center and in the company as a whole
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Understanding of manufacturer’s specifications and staying up to date with new changes in product

Qualifications:

• Superior communication skills, both oral and written
• Strong email and phone presence is necessary
• Outstanding organizational and multi-tasking skills
• Ability to stay strong and calm in a stressful environment,must thrive under pressure
• Automotive experience is preferred
• Willing to submit to a drug screen& background check