Business Development Coordinator

Liberty-Auto-Group; Aurora (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Employee discounts

Training & development

Friendly environment

Job summary

Liberty Ford in Aurora, OH is seeking a customer-focused Business Development Coordinator to be the first point of contact for customers, connecting them with our sales team and ensuring outstanding service at every step.

You will handle inbound calls, respond to internet leads, schedule sales appointments, and follow up with customers via email and text. Prior experience in customer service is preferred, automotive experience is a plus.

Qualifications

• Strong customer service and communication skills.
• Basic computer proficiency.
• Pleasant and confident phone presence.
• Previous customer service experience preferred.
• Automotive dealership experience is a plus, but not required.

Responsibilities

• Answer inbound sales calls and assist customers with their inquiries.
• Respond promptly to internet leads.
• Schedule appointments for our Sales Representatives.
• Follow up with customers through email and text messaging.
• Provide information about vehicle inventory, products, and services.
• Deliver exceptional customer service with every interaction.
• Support the sales team with administrative and customer communication tasks.

Skills

Customer service

Communication

Phone presence

Automotive experience

Basic computer skills

Job description

Are you a people person who enjoys helping customers and creating great first impressions? Liberty Ford is looking for an enthusiastic and customer-focused Business Development Coordinator to join our growing team. In this role, you will be the first point of contact for many of our customers, helping connect them with our sales team and ensuring they receive outstanding service every step of the way.If you have strong communication skills, enjoy working in a fast-paced environment, and are passionate about customer satisfaction, we'd love to meet you!What You'll DoAnswer inbound sales calls and assist customers with their inquiriesRespond promptly to internet leadsSchedule appointments for our Sales RepresentativesFollow up with customers through email and text messagingProvide information about vehicle inventory, products, and servicesDeliver exceptional customer service with every interactionSupport the sales team with administrative and customer communication tasksWhat We're Looking ForStrong customer service and communication skillsBasic computer proficiencyPleasant and confident phone presencePrevious customer service experience preferredAutomotive dealership experience is a plus, but not requiredWhy Work for Liberty Ford?At Liberty Ford, our team members are the foundation of our success. We are committed to creating a supportive, team-oriented workplace where employees can learn, grow, and build rewarding careers.We Offer:Hourly pay with bonus structure for higher earning potentialMedical, dental, and vision insurance401(k) with company matchPaid time off and paid holidaysEmployee discountsOngoing training and development opportunitiesA friendly, collaborative work environmentJoin a dealership that values its employees and is dedicated to delivering an exceptional experience for every customer. Apply today and become part of the Liberty Ford family!Disclaimer: This job description is not a contract of employment. No dealership manager or other employee at the dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.