Business Development Consultant

Ratonford; Raton (NM); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Health Savings Account

Paid Time Off

Employee Discounts

Job summary

A local automotive dealership in Raton, NM, is seeking a Full-Time Business Development Consultant to enhance customer engagement and service. This role involves responding to customer inquiries via phone and email, maintaining records in a CRM system, and ensuring a high-quality customer experience. Ideal candidates should possess strong communication skills, basic computer proficiency, and previous customer service experience. The position offers a competitive salary ranging from $28,000 to $35,000, along with excellent benefits including health insurance and paid time off.

Qualifications

• Recent graduate passionate about automotive industry preferred.
• Proficient with CRM systems and basic computer operations.
• Prior experience in customer service enhances performance.

Responsibilities

• Respond to internet, phone, and third-party leads.
• Provide essential information and schedule customer appointments.
• Track customer interactions accurately in CRM system.

Skills

Strong communication and phone skills

Basic computer and CRM proficiency

Customer service or call center experience

Ability to multitask

Job description

Are you a recent graduate looking to jumpstart your career in the automotive industry? Join Phil Long Ford of Raton as a Full-Time Business Development Consultant and harness your energy in a role that values innovation and customer-centricity. Located in beautiful Raton, NM, you’ll be on the front lines of our vibrant sales environment, where fun meets high performance.

This onsite position offers a competitive annual salary ranging from $28,000 to $35,000, providing you with immediate earning potential as you grow your skills. Collaborate with a dynamic team that thrives on problem-solving and empathy, making a real impact in our customers' experiences. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. This is more than just a job; it’s an opportunity to shape your future in an abundant-thinking culture that prioritizes integrity and safety.

Join us and be part of something exciting!

Your day as a Business Development Consultant

As a Full-Time Business Development Consultant at Phil Long Ford of Raton, you will play a crucial role in driving our customer engagement efforts. Your responsibilities will include responding promptly to internet, phone, and third-party leads regarding vehicle sales and service inquiries, ensuring every potential customer feels valued and informed. You will initiate contact through phone calls, emails, and text messages, providing essential information and scheduling appointments for customers to visit our dealership. Additionally, you will follow up with those who have submitted inquiries but have yet to visit, maintaining accurate records of all interactions in our CRM system.

Your keen attention to detail will ensure lead statuses, customer notes, and appointment outcomes are meticulously tracked and updated, contributing to a seamless customer experience and fostering strong relationships within our vibrant community in Raton, NM.

Requirements for this Business Development Consultant job

To thrive as a Full-Time Business Development Consultant at Phil Long Ford of Raton, a diverse skill set is essential. Strong communication and phone skills are paramount, enabling you to engage effectively with prospective customers and convey information clearly. Proficiency in basic computer operations and CRM systems is necessary to efficiently track customer interactions and lead statuses. Previous experience in customer service or a call center environment will serve as a solid foundation for this role, enhancing your ability to provide exceptional service.

Additionally, the ability to multitask is crucial as you will be managing multiple inquiries simultaneously while following structured processes to ensure a high-quality customer experience. Your empathetic approach and problem-solving mindset will further contribute to building lasting relationships and driving customer satisfaction in our dynamic dealership environment.

Knowledge and skills required for the position are:

• Strong communication and phone skills
• Basic computer and CRM proficiency
• Customer service or call center experience preferred
• Ability to multitask and follow structured processes

Are you ready for an exciting opportunity?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!