Business Development Center Sales Representative

Hilbish Ford; Kannapolis (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

PTO

401(K)

Job summary

Hilbish Ford in Kannapolis, NC seeks a dynamic BDC Sales Representative to engage with potential customers, manage leads, and convert inquiries into sales opportunities. A people-focused role, successful candidates enjoy teamwork and long-term growth within the organization.

The BDC team emphasizes prompt responsiveness, accurate CRM data entry, and collaboration across departments to optimize customer experiences and drive results.

Qualifications

• Experience in sales or customer service, preferably in an automotive or BDC environment.
• Proficient in using CRM systems and other sales-related software.
• Knowledge in sales or business is a plus.
• Must pass pre-employment background screenings.

Responsibilities

• Respond promptly to incoming leads via phone, email, or online inquiries.
• Manage and prioritize leads to ensure timely follow-up.
• Engage with potential customers to understand their needs and preferences.
• Provide information about products, services, and promotions.
• Highlight product features, benefits, and value propositions.
• Stay informed about industry trends, competitor offerings, and market demands.
• Collaborate with other BDC team members, sales representatives, and departments.
• Input accurate and up-to-date information into the CRM system.
• Other duties assigned.

Skills

Sales experience

CRM proficiency

Communication skills

Team collaboration

Tools

CRM systems

Job description

Hilbish Ford is seeking a dynamic and results-driven Business Development Center (BDC) Sales Representative to join our team. The BDC Sales Representative will be responsible for engaging with potential customers, managing leads, and converting inquiries into sales opportunities. The ideal candidate enjoys working with people, communicates well, and desires a long-term career.

What sets Hilbish Ford apart is the people. Like any customer-facing role, there can be challenging days, but there are also many rewarding ones. We're fortunate to have a team that genuinely enjoys working together and supporting one another. That's why we're looking for someone who isn't just searching for their next job, but for a place to grow, contribute, and stay for the long haul.

BDC Sales Representative Compensation and Benefits:

• Competitive Pay
• Health Insurance
• PTO
• 401(K)
  
  
  

BDC Sales Representative Responsibilities:

• Respond promptly to incoming leads via phone, email, or online inquiries
• Manage and prioritize leads to ensure timely follow-up
• Engage with potential customers to understand their needs and preferences
• Provide information about products, services, and promotions
• Highlight product features, benefits, and value propositions
• Stay informed about industry trends, competitor offerings, and market demands.
• Collaborate with other BDC team members, sales representatives, and departments
• Input accurate and up-to-date information into the CRM system
• Other duties assigned
  
  
  

BDC Sales Representative Requirements:

• Knowledge in sales or business is a plus
• Experience in sales or customer service, preferably in an automotive or BDC environment
• Strong sales instincts and the ability to identify and capitalize on sales opportunities
• Previous experience in phone or virtual sales is an asset
• Proficient in using CRM systems and other sales-related software
• Ability to work collaboratively with other BDC team members and sales representatives
• Motivated by achieving and exceeding sales targets
• Willingness to adapt to changes in sales processes and technologies
• Must pass pre-employment background screenings
  
  
  

Why Capital?

Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.