Business Development Associate

Family & Nursing Care - Corporate; Silver Spring (MD); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Medical, dental, vision, HSA/FSA

401(k) with company match

Paid parking

Employee Assistance Program (EAP)

Professional development

Job summary

Family & Nursing Care is seeking a highly organized Business Development Associate to join our growing team in Silver Spring, MD. You will own CRM administration, schedule meetings for senior sales staff, and handle essential sales support tasks to help drive growth.

The role emphasizes researching prospects, generating calendar appointments, QA of CRM data, and supporting events and daily sales operations in a fast-paced environment. Office presence required in Silver Spring.

Qualifications

• 0-2 years of professional experience in administrative, customer service, or entry-level sales roles is a plus but not required.
• Exceptional attention to detail and time-management skills.
• Strong desire to learn the sales process and grow into a front-line sales or business development role.
• Tech-savvy; comfortable learning new software quickly; CRM experience preferred but not required.
• Proficient in leveraging AI tools to research prospects, analyze data, develop presentations, and support business objectives.
• Excellent written and verbal communication skills, especially for phone outreach and professional correspondence.
• Team player with a can-do attitude and willingness to support the team.
• Data entry or computer experience essential.

Responsibilities

• Meetings generation by identifying prospects, outreach, and booking meetings for the sales team.
• Research prospective accounts and generate high-quality calendar appointments for BDMs.
• CRM management and QA: keep CRM data clean, organized, and up to date; support VP of Sales with QA.
• Sales, event and administrative support to keep sales operations running smoothly; shadow BDMs and provide coverage when needed; represent at events.
• Support broader business development activities and relationship-building tasks.

Skills

CRM usage

Organization

Communication

Team player

AI tools

Data entry

Tools

Salesforce

HubSpot

Job description

POSITION:Full-Time Benefit Eligible

SALARY:$55,000-60,000 base + commission

Family & Nursing Care is a leading home care provider dedicated to delivering compassionate, high-quality assistance to our clients. We are looking for a highly organized, driven, and detail-oriented Business Development Associate to join our growing business development team. In this role, you will be the master of our CRM, the driving force behind scheduling meetings for our senior team, and the go-to person for crucial sales support tasks. This is the perfect opportunity for someone who wants to learn the home care sales process from the inside out and eventually grow into a full-cycle sales role in a supportive and positive environment.

Job Functions

• Meeting Generation: Spend a significant portion of your day identifying prospects, conducting outreach, and booking meetings for the sales team. Comfort initiating phone calls and conversations with prospective referral partners and business contacts is a must. Previous cold-calling experience is helpful but not required; confidence, persistence, professionalism, and willingness to learn are essential.

• Your primary focus will be researching prospective accounts, generating high-quality calendar appointments for the BDMs in all markets.

• CRM Management & Quality Assurance: Become the champion of our CRM system. You will be responsible for keeping the infrastructure and contacts clean, organized, and up to date. Additionally, you will assist the VP of Sales with Quality Assurance (QA) by monitoring the system and ensuring data, activities, and notes are updated on a regular basis.

• Sales, Event & Administrative Support: Take ownership of the essential administrative tasks that keep our sales engine running smoothly. You will handle the "behind-the-scenes" work so our BDM team can focus on selling. You will have the opportunity to shadow the BDM team and provide coverage when necessary. You will also represent the company at select events.

• Business Development Assistance: Support the broader business development team with relationship-building activities.

• Ad-Hoc Projects: Handle various random administrative tasks as needed to support the growth and efficiency of the sales department.

• Travel will be required depending on business/department needs
• 1 day required in the Silver Spring office HQ

Qualifications

• Experience: 0-2 years of professional experience. Previous experience in an administrative, customer service, or entry-level sales role is a plus but not necessary.
• Organizational Skills: Exceptional attention to detail and time-management skills. You thrive in structured environments and love keeping things organized.
• Sales Potential: A strong desire to learn the sales process, grow your career, and eventually transition into a front-line sales or business development role.
• Tech-Savvy:
• Comfortable learning new software quickly. Previous experience using a CRM (like Salesforce, HubSpot, etc.) is highly preferred but not required.
• Demonstrates proficiency in leveraging artificial intelligence (AI) tools to research prospects, analyze and manage data, develop presentations, and support business objectives.
• Communication: Excellent written and verbal communication skills, especially for phone outreach and writing professional correspondence like thank-you notes, meeting confirmations and reminders.
• Team Player: A "no task is too small" attitude with a willingness to support the team wherever needed.
• Excellent interpersonal and communication skills
• Ability to thrive in a fast-paced work environment, proven ability to successfully handle many tasks at one time, detail-oriented, and excellent follow-up skills
• Data entry or computer experience essential
• Criminal Background Clearance; credit check; Social Security verification
• Eligible to work in the United States

BENEFITS

• Paid vacation and sick leave.
• Robust benefits package including:
  • Medical, dental, vision, HSA/FSA
  • Life and disability insurance
  • 401(k) with company match
  • Paid parking
  • Employee Assistance Program (EAP)
  • Professional development, training, and more

ABOUT FAMILY & NURSING CARE

• Award-winning home care company founded in 1968.
• Largest single-site provider of non-medical home care services in the U.S.
• Provides personal care, companion care, respite care, live-in and overnight care, and support for older adults and people with disabilities or recovering from illness or injury.

COMPANY STATS

• $65 million company.
• 100+ team members and 1500+ caregivers.
• Serves tens of thousands of clients and families.