Business Development Associate

Neighborly Company and its affiliates; Buffalo (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in restoration services is seeking a motivated sales professional to build relationships and manage accounts. The ideal candidate will thrive in a dynamic environment, engaging with clients and ensuring satisfaction while driving sales through effective communication and technology use.

Benefits

10 PTO days per year

Health Care, Dental, and Vision Insurance

401k plan with company match

Take home company vehicle

Mobile phone

Qualifications

• Prefer a minimum of two years sales experience.
• Proficient and comfortable with technology.

Responsibilities

• Cold call potential clients to set up sales meetings.
• Provide excellent customer service to existing clients.
• Build a client base that is loyal to our company.

Skills

Sales

Customer Service

Relationship Management

Technology Proficiency

Education

B.A. in Business

Five years relevant sales experience

Tools

LuxorCRM

Sales Force

Job description

Rainbow International of Buffalo- 190 Gruner Road, Buffalo, NY 14227

$40,000 - $55,000 a year salary plus commission.

Job Summary

You are ideal for this position if you enjoy making new contacts, are self-motivated, and if you are passionate about sales. In this role, you are often the first person to touch a job- you are the one who has the opportunity to begin a job with a positive and friendly connection with the client. In this position you will be responsible for contacting decision makers within your sales vertical to set-up sales meetings to discuss client’s needs and provide solutions through our products and services. You are also responsible for both relationship management (building relationships and servicing existing clients) and account management (responding to issues with current open jobs).

Benefits

• A purpose driven career
• Being listened to and included in collaborative decisions
• Empowered to "get it done"
• The tools to execute your job function
• A company built on values for our teammates, clients, and community
• 10 PTO days per year
• Extended Paid Holidays and paid lunch break
• Health Care, Dental, and Vison Insurance
• 401k plan with company match
• Take home company vehicle
• Mobile phone

Principle Duties and Responsibilities

Sales & Marketing

• Cold call potential clients to set up sales meeting.
• Meet with potential clients and sell Company services.
• Attend networking, association, and business group events to obtain contacts.
• Travel throughout assigned geographic area.
• Build a client base that is loyal to our company.
• Work with management for geographic specific marketing campaigns (both standard and digital)

Relationship & Account Management

• Provide excellent customer service to existing clients.
• Make weekly contact with clients that have open jobs to ensure their satisfaction.
• Make, at a minimum, contact every month with existing and potential clients in your book of business that do not have an open job to obtain additional business.
• Serve as the primary contact for existing clients and address any needs/issues.
• Serve as liaison between Company and existing clients.
• Build trust and strong relationship with clients.
• Become proficient with restoration industry terms and processes.

Luxor CRM (Customer Relationship Management) System

• Enter new companies and contacts into CRM as needed.
• Notate and summarize all activities with clients and potential clients.
• Update and maintain relationship maturity in Opportunity Module.
• Maintain all assigned companies and contacts in CRM.
• Assist with database audit when required for assigned contacts and companies.
• Become proficient with CRM’s reporting tools and dashboards.

Job Qualifications - Knowledge, Skills and Abilities

• B.A. in business or related field or five years relevant sales experience.
• Prefer a minimum of two years sales experience.
• Proficient and comfortable with technology.
• Prefer experience using CRM software such as LuxorCRM, Sales Force, etc. to perform account activity entry and sales reports.

Minimum Employment Standards

• Clean driving record and background check.
• Commitment to core values and company mission and vision.
• Professional appearance and communication skills.
• Meet minimum sales KPI (key performance indicators) for position.
• A clear understanding and commitment to selling a high-quality intangible service.

Working Conditions

The work of this position is predominantly three areas: Company vehicle, main office and client/potential client workspace.Exposure to structures requiring mitigation, restoration and reconstruction is very likely. Noise level in the work environment can vary from very quiet to loud noise requiring hearing protection.

Established in 1987, Rainbow International of Buffalo offers commercial and residential restoration for water, fire and mold damage. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and live the values of Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!