Business Development and Account Manager

Unbound Medicine, Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

MPS LTD is seeking a Business Development and Account Manager for a US-based remote role. You will own a defined portfolio of client accounts, deepen relationships, identify growth opportunities, and coordinate with subject-matter experts to close new business.

You will serve as the main contact for assigned accounts, manage the full sales lifecycle from qualification to deal closure, and uphold accurate pipeline records while representing MPS at industry events. Travel as needed.

Qualifications

• Several years of account management or sales experience.
• Experience in publishing or scholarly markets preferred.
• Proven ability to own revenue targets and measure against performance metrics.
• Strong verbal and written communication across all client levels.
• CRM experience; Zoho preferred.

Responsibilities

• Serve as the primary contact for assigned accounts with clear ownership.
• Develop relationships beyond renewal-based engagement.
• Identify growth opportunities and coordinate SME support.
• Generate and pursue leads through outreach, referrals, and events.
• Manage opportunity lifecycle from qualification to closing.
• Maintain accurate pipeline and CRM records.
• Represent MPS at conferences and events, with travel as needed.

Skills

Account management

Sales

Client-facing roles

Revenue targets

CRM experience (Zoho)

Structured sales process

Tools

Zoho CRM

Job description

MPS LTD

Business Development and Account Manager

The Business Development and Account Manager is responsible for the full lifecycle of a defined portfolio of client accounts: establishing the relationship, identifying growth opportunities, and engaging subject-matter expertise to close new business.

Location: US-based, remote

Team: Growth / Account Management

Reports to: VP, Growth

Position summary

MPS is an AI-first knowledge company trusted by researchers, publishers, and institutions worldwide. Our Research Solutions portfolio spans the scholarly publishing lifecycle: author services that help researchers prepare submissions, peer review management and research integrity solutions that keep editorial workflows efficient and trustworthy, pre-press services that produce publication-ready content, and platforms that host and make that content discoverable. As we scale this business and sharpen our approach to client partnerships, we are seeking a Business Development and Account Manager to drive growth across a portfolio of key accounts. You will deepen existing relationships, uncover client needs, and partner with subject-matter experts to expand our footprint and win new business.

Key responsibilities

• Serve as the primary point of contact for assigned accounts, ensuring clear ownership and continuity of service
• Develop client relationships that extend beyond transactional or renewal-based engagement
• Identify account growth opportunities and engage the appropriate subject-matter experts to support the sales process
• Win new logos by generating and pursuing leads through targeted outreach, inbound enquiries, referrals, and industry events
• Manage the full opportunity lifecycle, including qualification, demonstration coordination, and deal closure
• Maintain accurate, current pipeline and account records within the company's CRM system
• Represent MPS at industry conferences and events to strengthen client relationships and build new connections, with travel for client meetings as needed

Qualifications

• Several years of demonstrated experience in account management, sales, or client-facing roles; experience within the publishing or scholarly/research markets is strongly preferred
• Demonstrated ability to own revenue targets and be measured against defined performance metrics
• Strong verbal and written communication skills, with the ability to engage across all levels of a client organization, from production staff to senior executives
• Proven organizational skills and the ability to manage a structured sales pipeline; CRM experience (Zoho preferred) is advantageous
• A demonstrated preference for structured process and a willingness to contribute to its ongoing development

Why join MPS

MPS is an AI-first company and the only service provider offering true end-to-end solutions for the scholarly publication process. From author services and peer review management to pre-press and publishing platforms, our industry-leading solutions combine deep publishing expertise with cutting-edge AI to help publishers work faster, safeguard research integrity, and reach wider audiences. You'll gain exposure to the full breadth of the industry and bring clients an offering that is both uniquely complete and at the forefront of innovation.

As a $100 million organization that continues to grow, MPS offers the stability of an established business with the momentum of one that is still expanding. You'll join at an exciting point: we've already built a structured approach to account management, including defined account tiers, a formal hand-off to subject-matter experts, and a proven methodology for identifying upsell opportunities. Rather than building a framework from scratch, you'll put a strong one into action and help drive the next stage of our growth.

Ours is a dynamic, fast-paced environment for people who thrive on a challenge. You'll solve meaningful problems, take real ownership of your work, and see the direct impact of your contributions on our success.

We offer a competitive salary that reflects your skills, experience, and the value you bring.