Business Data Analyst II

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

The Chronicle of Higher Education, Inc. is seeking a Business Data Analyst II to join the Analytics and Decision Support department. This hybrid role focuses on data extraction, transformation, and visualization to enable informed decision-making across university operations.

You will work with Excel, SQL, and BI tools to analyze data, develop functional requirements, and deliver actionable insights that support revenue and cost decisions while ensuring data quality and governance.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience is required.
• 1-2 years' related experience is required.
• 1-2 years of SQL experience is preferred.
• Advanced Excel and Access experience.
• Experience with reporting tools like Argos or SSRS.
• Experience working in at least one mainstream industry BI platform (preferably Tableau).

Responsibilities

• Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly.
• Conduct projects to transform business processes through data collection, processing, and visualization.
• Document and optimize business processes by researching best practices and supporting the development of solutions.
• Develop understanding of core processes and how performance is measured; identify analytics needs and gaps.
• Utilize diagnostic/predictive/prescriptive analysis to derive insights and inform actions.
• Summarize raw data sets for department use and support validation processes.
• Align data analyses with organizational goals and communicate business impacts.

Skills

SQL

Advanced Excel

MS Access

Argos

SSRS

Tableau

Education

Bachelor’s degree or equivalent

Tools

Argos

SSRS

Tableau

Job description

The Business Data Analyst will work as part of the Analytics andDecision Support department. The primary purpose of this positionwill be to enable the University through data and information forimproved decision-making. This position will work closely withother business data analysts to develop technical requirements andcomprehensive solutions to extract and transform data from multiplesource systems for business use. The ideal candidate willunderstand the importance of balancing customerrequirements/feedback while also performing data analysis usingvarious tools and techniques.

A Business Data Analyst II on the ADS Academics Development teamwill focus on the following areas:

• Development and maintenance of custom APEX Applications
• Documentation of team-owned applications and forms
• Troubleshooting of application and form issues

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Analyze workflow issues and data integrity problems, providerecommendations on resolution, and advise managementaccordingly.

2. Conducting and leading projects to accompany the transformationof Liberty's business processes through the effective collection,processing, and visualization of data.

3. Document and optimize business processes by researching industrybest practices and supporting the development of solutions forcurrent business operations.

4. Develop a deep understanding of core business processes and howperformance is measured, and work with business units to discernstrategic and analytical data and analytics needs and gaps.

5. Utilize diagnostic/predictive/prescriptive analysis to derivebusiness insights and direct/drive action that increases revenue,decreases cost, and/or mitigates risk.

6. Possess a thorough understanding of University systems and datasets, and be able to summarize and describe raw data sets fordepartmental use. Support validation processes to ensure dataaccuracy.

7. Analyze data to align with organizational goals and relaybusiness impacts of findings through data-drivenrecommendations.

8. Collaborate closely with business units and provide expert inputon functional business topics.

9. Streamline business processes by leveraging new or existingtechnology, including application and reporting development, whileadhering to internal development and publication standards.

10. Provide operational support to assigned business units'systems, including technical assistance.

11. Provide regular updates to customers on business processimprovement and new technology activities, maintaining a high levelof customer service.

12. Occasionally works outside of normal business hours to supportsystem upgrades, business unit-specific deployments, or timelytechnology business requirements

QUALIFICATIONS AND CREDENTIALS

Education andExperience

BDA II

• Bachelor’s degree or equivalent combination of education andrelevant experience is required.
• 1-2 years' related experience is required.
• 1-2 years of SQL experience is preferred.
• Advanced Excel and Access experience.
• Experience with reporting tools like Argos or SSRS.
• Experience working in at least one mainstream industry BIplatform (preferably Tableau).

ABILITIES A/ND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THEJOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writingto convey clear, well articulated information.
• Ability to understand, speak, and write English in order toconvey messages and correspond in an articulate and professionalmanner.
• Possess public communication skills that allow professionalrepresentation of Liberty University.
• Strong organizational skills.
• Computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, andapply judgment in order to solve problems of both a routine andcomplex nature.

Physical and Sensory Abilities

• May be required to travel.

• May be required to sit to perform deskwork or type on akeyboard.
• Regularly required to hear and speak in order to effectivelycommunicate orally.
• Regularly required to stand, walk, and climb stairs to moveabout the campus.
• Handle materials, reach overhead, kneel or stoop in order toconduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate.

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.

Time Type

Full time

Location

Hybrid

Pay Range

Compensation is determined based on factors such as qualifications,experience, education, skills, and certifications, along withUniversity needs and external market conditions. Market benchmarksmay be used, as appropriate, in combination with internal equity toensure pay is fair and aligned with the broader compensationstructure.

The position may also be eligible for comprehensivebenefits, including health insurance, retirement plans, and tuition assistance.

$55,000.00 - $70,000.00

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the \"religion\" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.