ADS Apprentice

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Retirement plan

Job summary

Liberty University in Lynchburg, VA invites applications for an ADS Apprentice position to assist in delivering high‑level technical support, documenting business processes, and analyzing data to drive improvements across university operations.

The role emphasizes collaboration, process optimization, and the use of modern tools to streamline workflows while ensuring data accuracy and compliance with university policies.

Qualifications

• Pursuing a bachelor's degree or has 1 year of SQL experience.
• Advanced Excel and Access experience.
• Effective communication both verbally and in writing.
• Ability to reason, analyze information and events, and apply judgment to solve problems.
• Excellent computer and organizational skills.
• Must be 21+ with valid driver’s license and clean driving record.

Responsibilities

• Assist with analyzing and documenting business processes.
• Support data reporting, analysis, and visualization initiatives.
• Collaborate with teams to streamline processes using new or existing technology.
• Provide regular updates to customers on process improvements and new technology activities.

Skills

SQL experience

Effective communication

Analytical thinking

Organizational skills

Education

Pursuing a bachelor's degree in Computer Science, Information Systems, or related field

Tools

Excel

Access

Job description

The Apprentice assists in providing a high level of technicalsupport for their assigned business unit. This includesunderstanding and documenting the business processes, reporting andanalysis of data, working on projects, improving business processesusing available tools, and more.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Assists the department he or she is assigned to with technicalissues. Works on tasks as assigned by leadership. Assists theirteam in streamlining business processes using new or currenttechnology. Documents business processes, reviews inefficiencies,and makes recommendations for improvement to supervisor. LearnsUniversity systems and data sets in order to accurately extractinformation from those systems. Adheres to Liberty Universitypolicies, representing the University in an exemplary andprofessional manner. Works effectively as a team member, embracingand fostering LU’s Christian model and Mission – Training Championsfor Christ.

ADS Apprentice

Analyze workflow issues and data integrity problems, providerecommendations on resolution and advise management accordingly.Conducting and leading projects to accompany the transformation ofyour clients’ business processes through the effective collection,processing, and visualization of data. Document and optimizebusiness processes by researching industry’s best practices andsupporting the development of solutions for current businessoperations. Develop a deep understanding of core business processesand how performance is measured, and work with business andbusiness analytics teams to discern strategic and analytical dataand analytics needs and gaps. Utilizediagnostic/predictive/prescriptive analysis to derive businessinsights and direct/drive action that increases revenue, decreasescost, and/or mitigates risk. Possess a thorough understanding ofthe University systems and data sets, and be able to summarize anddescribe raw data sets for departmental use. Support validationprocesses to ensure data accuracy. Analyze data to align withorganizational goals and relay business impacts of findings throughdata-driven recommendations. Collaborate closely with businessunits and provide expert input on functional business topics.Streamline business processes by leveraging new or existingtechnology, including application and reporting development, whileadhering to internal development and publication standards. Provideoperational support to assigned business units' systems, includingtechnical assistance. Provide regular updates to customers onbusiness process improvement and new technology activities,maintaining a high level of customer service.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS AND CREDENTIALS

Education andExperience

• Working on a Bachelor’s degree in Computer Science, InformationSystems, or a related field is preferred.

ADS Apprentice

• Pursuing a bachelor's degree or has 1 year of SQLexperience.
• Advanced Excel and Access experience.
• Effective communication both verbally and in writing.
• Ability to intuitively reason, analyze information and events,and apply judgment to solve problems of both a routine and complexnature.
• Excellent computer and organizational skills.
• Ability to obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver’s license with a minimum of five (5) years of documented driving history, and maintain a clean driving record.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THEJOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing.
• Proficiency in understanding, speaking, reading, and writing English to support professional correspondence and collaboration.
• Strong interpersonal and public communication skills to represent Liberty University in a professional manner.
• Strong organizational skills.

Problem Solving

• Strong analytical and critical thinking skills; ability to assess situations, evaluate information, and solve both routine and complex problems using sound judgment.

Physical and Sensory Abilities

• Frequently required to perform desk-based work, including computer use and data entry.
• Ability to communicate effectively in meetings and collaborative settings, with or without reasonable accommodation.

WORKING CONDITIONS

Work Environment

On-Camps / Hybrid / Remote (depending on the team)

Driving Requirements

If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Time Type

Full time

Location

Hybrid

Pay Range

Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.

$12.77 - $19.23

The position may also be eligible for comprehensivebenefits , including health insurance, retirement plans, andtuition assistance.

The University is an Equal Opportunity Employer. We believe itis our moral and legal obligation to meet the responsibility offensuring that all management practices regarding employees areconducted in a nondiscriminatory manner. In compliance with TitleVII of the 1964 Civil Rights Act, and other applicable federal andstate statutes, all recruiting, hiring, training, and promoting forall job classifications will be administered without regard torace, color, ancestry, age, sex, national origin, pregnancy orchildbirth, disability, military veteran status or other applicablestatus protected by law, including state of employment protectedclasses. It is, therefore, our policy and intention to evaluate allemployees and prospective employees strictly according to therequirements of the job. All personnel related activities such ascompensation, benefits, transfers, job classification, assignments,working conditions, educational assistance, terminations, layoffs,and return from layoffs, and all other terms, conditions andprivileges of employment will be administered without regard torace, color, ancestry, age, sex, national origin, pregnancy orchildbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is an Christianreligious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiringpractices and EEO discrimination practices are in full compliancewith both federal and state law. Federal law creates an exceptionto the “religion” component of the employment discrimination lawsfor religious organizations (including educational institutions),and permits them to give employment practice preference to members of their own religious beliefs.