Business Continuity & Resilience Specialist

City National Bank (CNB); Coral Gables (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

City National Bank of Florida is seeking an Operational Resilience Analyst to support preparedness, response, and recovery for critical processes and services. You will execute BCM and resilience activities, coordinate tests, and maintain evidence and reporting in ServiceNow BCM.

The role requires collaboration with business units, IT, and third parties to document dependencies, recovery priorities, and contingency plans while ensuring regulatory readiness and timely action.

Qualifications

• 2–4 years of relevant professional experience in business continuity, operational resilience, or risk disciplines.
• Experience with BIAs, continuity plans, and recovery strategies.
• Familiarity with regulatory examinations and audit evidence.

Responsibilities

• Coordinate BCM and resilience workstreams through completion with stakeholder follow-up and evidence collection.
• Facilitate BIAs and continuity planning, documenting dependencies, recovery priorities, and recovery tiers.
• Coordinate DR tests and exercises, develop scenarios, and track after-action actions to closure.

Skills

Business continuity

Operational resilience

Crisis management

Regulatory compliance

Analytical skills

Education

Bachelor's Degree in relevant field

Tools

ServiceNow BCM

BCM/ GRC platforms

Microsoft 365

CMDB / service mapping

Job description

City National Bank of Florida is seeking an Operational Resilience Analyst to support preparedness, response, and recovery for critical processes and services. You will execute BCM and resilience activities, coordinate tests, and maintain evidence and reporting in ServiceNow BCM.

The role requires collaboration with business units, IT, and third parties to document dependencies, recovery priorities, and contingency plans while ensuring regulatory readiness and timely action.