Business Continuity & Resilience Analyst

City National Bank of Florida; Coral Gables (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health Coverage

401(k) with matching

Paid Time Off & Holidays

Wellness Support

Job summary

City National Bank of Florida is seeking an Operational Resilience Analyst to support business continuity, incident response, and regulatory readiness across critical processes. The role executes BCM activities, recovery planning, and third-party continuity support with data stewardship and governance.

The analyst collaborates with business units and technology teams, facilitates BIAs, and coordinates exercises and disaster recovery tests to ensure effective response and recovery.

Qualifications

• Bachelor's Degree in business continuity, emergency management, risk management, business administration, finance, operations, information systems, cybersecurity, or a related field.
• Equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.
• Familiarity with BCM concepts, recovery objectives, dependencies, exercises, and audit processes.
• Experience with ServiceNow BCM and BCM/GRC platforms is preferred.

Responsibilities

• Coordinate program execution across BCM and operational resilience workstreams with scheduled activities and escalation.
• Facilitate BIAs with business units, document dependencies, and contribute to recovery strategies and targets.
• Develop and support DR tests, tabletop exercises, and recovery validation activities.
• Maintain crisis-management materials, notification templates, and escalation processes.
• Review third-party continuity commitments and coordinate with TPRM and vendors.
• Prepare management reports and dashboards on plan status, testing, and exceptions.
• Support audits and regulatory examinations with evidence gathering and responses.

Skills

Written communication

Facilitation

Time management

Organizational skills

Analytical skills

Stakeholder management

Education

Bachelor's Degree in business continuity, emergency management, risk management, business administration, finance, operations, information systems, cybersecurity, or a related field

Equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree

Tools

ServiceNow BCM

BCM/GRC platform

Microsoft 365

CMDB / service mapping

Job description

City National Bank of Florida is seeking an Operational Resilience Analyst to support business continuity, incident response, and regulatory readiness across critical processes. The role executes BCM activities, recovery planning, and third-party continuity support with data stewardship and governance.

The analyst collaborates with business units and technology teams, facilitates BIAs, and coordinates exercises and disaster recovery tests to ensure effective response and recovery.