Business Continuity & Resilience Analyst

City-National-Bank-of-Florida; Coral Gables (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Coverage

401(k) with matching

Generous PTO & holidays

Wellness resources

Job summary

City National Bank of Florida is seeking an Operational Resilience Analyst to support the Bank’s ability to withstand disruptions to critical processes. You will execute business continuity activities, lead BIAs, and coordinate DR tests and crisis readiness.

The role requires collaboration with risk, technology, and business units, and involves maintaining governance artifacts and evidence for audits. You will work to ensure timely recovery, documentation, and reporting, leveraging ServiceNow

Qualifications

• 2–4 years of professional experience in business continuity, operational resilience, crisis management or closely related discipline within financial services or regulated industry.
• Knowledge of continuity and resilience concepts: recovery objectives, critical processes, dependencies, recovery strategies, exercises, crisis readiness, issue remediation.
• Familiar with audit/regulatory examination processes and control evidence requirements.
• Experience with ServiceNow BCM or BCM/GRC platforms.
• Strong written communication, meeting facilitation, time management and analytical skills.

Responsibilities

• Coordinate BCM and operational resilience workstreams through completion with schedules and action tracking.
• Develop and quality-review BIAs, recovery priorities, RTO, RPO, and recovery tiers with owners’ approval.
• Plan and support DR tests, tabletop exercises, and recovery-site activities; prepare after-action reports.
• Maintain crisis-management activation materials, notification templates, and situation reporting tools.
• Support third-party BCDR reviews by collecting evidence and coordinating with risk/relationship owners.
• Prepare management reports and dashboards on plan status, testing, and exceptions.

Skills

Written communication

Meeting facilitation

Time management

Organizational skills

Analytical skills

Ability to organize complex info

Education

Bachelor's Degree in business continuity or related field

Equivalent combination of education/experience

Tools

ServiceNow BCM

BCM/GRC platforms

CMDB/Service mapping

Job description

City National Bank of Florida is seeking an Operational Resilience Analyst to support the Bank’s ability to withstand disruptions to critical processes. You will execute business continuity activities, lead BIAs, and coordinate DR tests and crisis readiness.

The role requires collaboration with risk, technology, and business units, and involves maintaining governance artifacts and evidence for audits. You will work to ensure timely recovery, documentation, and reporting, leveraging ServiceNow