Business Central Technical Consultant

CubePeaks Technology; Indiana (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

CubePeaks Technology is seeking an IT Support Specialist to keep our technology running smoothly for customers and internal users. The role emphasizes hands-on hardware/software support, troubleshooting, and maintaining client IT infrastructure.

The ideal candidate will have strong technical knowledge, excellent customer service, and adaptability to evolving technologies in a fast-paced environment.

Qualifications

• Provide technical assistance and support to customers.
• Troubleshoot hardware and software issues.
• Maintain client IT infrastructure.

Responsibilities

• MS Office 365 setup and configuration.
• Office 365 administration and management.
• SharePoint administration and design.
• Servers, backup and storage management.
• Firewalls and network switches configuration.
• Windows client OS and hardware support.
• IP-PBX configuration and management.
• Video conferencing devices management.
• Wireless routers and network gear support.
• User support and helpdesk experience.
• Server administration and backup operations.
• Desktop, printer and peripheral support.

Skills

Technical support

Customer service

Troubleshooting

Tools

Office 365

SharePoint

Servers

Backups

Firewalls

Network switches

Windows OS

IP-PBX

Video conferencing

Printers

Routers

Job description

Job Description

As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands‑on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Description

As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands‑on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Responsibilities

• Microsoft Office 365 Setup & Configuration
• Advanced knowledge of Microsoft Office 365 (Management & Administration)
• Advanced knowledge on SharePoint Administration & Designing
• Advance Knowledge of Servers, backup & Storage
• Advanced knowledge on Firewalls & Network Switches
• Advanced knowledge of Windows Client's OS / PCs ? Laptops
• IP PABX Configuration & Management
• Video Conferencing Devices Management
• Wireless & Routers Microsoft Office & other Software
• User Support Experience
• Server Administrator, Backup Management
• Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers