FinOps Technical Consultant

CubePeaks Technology; Indiana (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

CubePeaks Technology is seeking an IT Support Specialist to keep our technology running smoothly. You will provide technical assistance, troubleshoot hardware and software issues, and support our clients' IT infrastructure.

The role requires strong customer service, hands-on experience with Office 365, SharePoint, servers, backups, firewalls, and network devices, plus the ability to adapt to evolving technologies.

Qualifications

• Experience providing technical support and customer service.
• Proficient with common business software and collaboration tools.

Responsibilities

• Microsoft Office 365 Setup & Configuration
• Advanced knowledge of Microsoft Office 365 (Management & Administration)
• Advanced knowledge on SharePoint Administration & Designing
• Advance Knowledge of Servers, backup & Storage
• Advanced knowledge on Firewalls & Network Switches
• Advanced knowledge of Windows Clients OS / PCs & Laptops
• IP PABX Configuration & Management
• Video Conferencing Devices Management
• Wireless & Routers Microsoft Office & other Software
• User Support Experience
• Server Administrator, Backup Management
• Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers

Skills

Customer service

Technical support

Troubleshooting

Communication

Tools

Microsoft Office 365

SharePoint

Servers

Backups

Firewalls

Network switches

Windows OS

IP PABX

Video conferencing devices

Routers

Job description

Job Description

As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands‑on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Description

As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands‑on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Responsibilities

• Microsoft Office 365 Setup & Configuration
• Advanced knowledge of Microsoft Office 365 (Management & Administration)
• Advanced knowledge on SharePoint Administration & Designing
• Advance Knowledge of Servers, backup & Storage
• Advanced knowledge on Firewalls & Network Switches
• Advanced knowledge of Windows Client's OS / PCs ? Laptops
• IP PABX Configuration & Management
• Video Conferencing Devices Management
• Wireless & Routers Microsoft Office & other Software
• User Support Experience
• Server Administrator, Backup Management
• Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers