Business Banking Specialist — Client & Loan Support

Mercantil Commerce Bank; St. Louis, Northern (MO, KY); Hybrid; USD 37,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank in St. Louis, MO is seeking a Business Banking Specialist to support loan portfolio operations, assist account officers, and interact with customers daily to resolve service issues and ensure satisfaction.

You will coordinate openings, overdrafts, wire transfers, and document preparation, while maintaining confidentiality and delivering accurate, timely information to teammates and clients.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Banking experience of 2+ years is required.

Responsibilities

• Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues
• Contact customers, resolve account issues, and process paydowns/advances
• Assist with closing documentation and coordination of openings, overdrafts, and wire transfers
• Review documentation and maintain routine correspondence and reports
• Identify cross-selling opportunities and support meeting logistics

Skills

Loan documentation

Confidentiality

Customer service

Attention to detail

Education

Associate’s degree or equivalent

2+ years banking experience

Job description

Commerce Bank in St. Louis, MO is seeking a Business Banking Specialist to support loan portfolio operations, assist account officers, and interact with customers daily to resolve service issues and ensure satisfaction.

You will coordinate openings, overdrafts, wire transfers, and document preparation, while maintaining confidentiality and delivering accurate, timely information to teammates and clients.