Business Assistant, Account Management

Purdue University; Indianapolis (IN); On-site; USD 23,000 - 29,000; Full time

Job summary

Purdue University in Indianapolis is seeking a Business Assistant to support the Finance department, coordinating recharge accounts and billing processes while delivering strong customer service to faculty, staff, and students.

The role is fully onsite on the Indianapolis campus, requiring a proactive, detail-oriented professional with communication and organizational skills to handle multiple tasks in a dynamic environment.

Qualifications

• High school diploma/GED.
• Three years of experience in customer service, as an account clerk, business, or other related field.
• Experience with procurement.
• Experience providing a high level of customer service.

Responsibilities

• Act as a resource liaison for the Financial Planning and Analysis area, central offices, operations centers with responsibilities in account management for recharge accounts.
• Primary point of contact for Recharge account management, and accounts payable.
• Primary areas of responsibilities are subject to change to meet the needs of the Division/College.

Skills

Communication

Customer service

Interpersonal skills

Organization

Time management

Attention to detail

Multitasking

Problem solving

Discretion

Independence

Teamwork

Learning orientation

Education

High school diploma/GED

Tools

SAP

SuccessFactors

Billing/Collections

Microsoft Word

Excel

Outlook

Job description

Job Title: Business Assistant, Account Management

City: Indianapolis

Job Description:

Job Summary

The Business Assistant will provide support and perform business assistant duties for the department of Finance. This position will work collaboratively with departmental faculty, staff, students, and other business units or areas to perform various business functions that support the mission of the University.

This is a fully onsite position working on the Indianapolis, IN campus.

Responsibilities Include:

• Act as a resource liaison for the Financial Planning and Analysis area, central offices, operations centers with responsibilities in account management for recharge accounts.
• Primary point of contact for Recharge account management, and accounts payable
• Primary areas of responsibilities are subject to change to meet the needs of the Division/College.

What We're Looking For:

Required:

Education and Experience:

• High school diploma/GED.
• Three years of experience in customer service, as an account clerk, business, or other related field.
• Experience with procurement.
• Experience providing a high level of customer service.

Skills Needed:

• Knowledge of administrative and clerical procedures and systems, file management and records, forms and other office procedures and terminology.
• Strong oral and written communication skills.
• Excellent customer service skills and professionalism in dealing with students, individuals and business customers.
• Exceptional interpersonal skills with the ability to influence and build work relationships among a diverse workforce at all levels.
• Strong organizational and time management skills with emphasis on accuracy and attention to detail.
• Motivated individual with ability to efficiently multitask, work under pressure, handle interruptions and meet deadlines.
• Ability to identify problems, analyze information and implement solutions.
• Capable of taking initiative, assuming responsibility and handling confidential information with discretion.
• Ability to work independently and in a dynamic team environment.
• Must possess a learning orientation to changing technology.
• Proficiency in software experience: Microsoft Word, Excel, and Outlook/Electronic Email.
• Must also be able to work with diverse personalities and backgrounds.

What is Helpful:

• Two years of University business office experience.
• Working knowledge of SAP, SuccessFactors, and billing/collections.
• University-related experience.

Additional Information:

• Purdue will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA: Non-Exempt (Eligible For Overtime)
• Retirement Eligibility: Non-exempt Defined Contribution Plan

Career Stream

Administrative and Operational Support 2

Pay Band S040
Job Code #20002334
The anticipated hourly rate for this position is $18.50/hour.

Purdue University is an equal opportunity/equal access university.