Business Applications Analyst 3, Legacy HR Systems

Stanford Health Care; United States; Hybride; USD 120 000 - 160 000; Plein temps

Résumé du poste

Stanford Health Care is seeking a Business Applications Analyst III – HR Systems to provide operational administration and strategic oversight of core HR technologies, including timekeeping, LMS, and credentialing systems, while supporting Workday platforms as needed. The role emphasizes system reliability, continuous improvement, and cross-system integration.

You will manage multi-platform operations, vendor relationships, and complex upgrades, mentoring junior staff and collaborating with

Qualifications

• Experience administering enterprise HR platforms including timekeeping, LMS and credentialing.
• Ability to rapidly adapt and serve as a versatile expert across a broad application portfolio.
• Strong troubleshooting, testing governance, vendor management and cross-functional support.

Responsabilités

• Application Support & Incident Resolution
• Provide tier-2 support of applications reported through the help desk, including on-call coverage
• Implementation, Upgrades & Enhancements
• Lead software upgrade initiatives and new installations
• Analysis, Design & Problem Solving
• Communicate technical concepts in business terms and drive improvements
• Documentation of workflows and project details
• Mentor junior analysts and coordinate with cross-functional teams

Connaissances

HR platform administration

Timekeeping systems

Learning management (LMS)

Credentialing systems

Workday support

Vendor management

Outils

ServiceNow

Epic

Workday

Description du poste

1.0 FTE Full time Day - 08 Hour R2659643 Hybrid 108480012 TDS Bus-Finance Systems ERP Technology & Digital Solutions PALO ALTO, 1830 Embarcadero, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

"The Business Applications Analyst 3 – HR Systems provides operational administration and strategic oversight across a diverse portfolio of core non-Workday HR technologies. This role manages, supports, and optimizes specialized applications—such as timekeeping and scheduling, learning management (LMS), and credentialing systems—while maintaining the agility to support Workday platforms as operational priorities require. Acting as a adaptable subject matter expert, the analyst quickly masters emerging software platforms, streamlines workflows, and evaluates vendor solutions to ensure system reliability and drive continuous improvement across the HR ecosystem."

This position is the primary role responsible for: Multi-Platform Administration & Operations, HR Systems Optimization & Testing, Vendor & Release Management, Cross-System Integration Support, and Strategic Application Evaluation.

We Are Seeking

• Hands-on experience administering and supporting enterprise HR platforms, including timekeeping, learning management, or credentialing systems.
• Proven ability to rapidly adapt, master new software platforms, and serve as a versatile expert across a broad application portfolio.
• Strong background in system troubleshooting, testing governance, vendor management, and cross-functional user support, with flexibility to assist on Workday platforms as needed.

Preferred Qualifications

• Experience managing platform workflows and tracking issues using tools like ServiceNow.
• Familiarity with healthcare workforce operations, compliance tracking, and enterprise HR technology integration.
• "Relevant industry certifications (e.g., CPHIMS, PMP, Agile/Scrum, or platform-specific administrator credentials)."

This is a Stanford Health Care job.

A Brief Overview

The Business/Technical Platform Application Analyst III is a senior-level role for experienced analysts who have demonstrated sustained, high-quality performance and technical depth across multiple application areas. This position implements, administers, and supports assigned systems under minimal to no supervision, and has a thorough understanding of ERP modules or major platform management (Epic, Workday, Service Now, etc.) and health system operations. The Analyst III independently addresses issues and design decisions of moderate to high complexity, delivers clear communication and documentation of complex concepts across the organization, and serves as an informal leader within the team — mentoring Application Analyst I and II staff, modeling self-direction and continuous growth, and helping the team develop and improve rather than defaulting to the status quo.

Locations

Stanford Health Care

What You Will Do

• Application Support & Incident Resolution
• Provide tier-2 support of application incidents reported through the help desk, including 24/7 on-call coverage as required
• Implementation, Upgrades & Enhancements
• Perform a major role in complex software upgrade initiatives
• Lead small- to medium-complexity new software installations and enhancement requests
• Implement changes using documented procedures that are compliant with department policies and procedures
• Analysis, Design & Problem Solving
• Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across different groups while influencing outcomes
• Continually identify opportunities for functional and stability improvement in applications, and constructively challenge existing approaches when a better solution exists
• Identify system optimization and enhancement opportunities and collaborate with vendors and other IT analysts to design and implement effective solutions
• Anticipate and resolve system problems; proactively identify and resolve technical debt
• Research issues and use independent analysis and judgment to produce solution options — including alternative solutions when necessary to address system limitations — for complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences. Collaboratively consult with Platform Experts on identifying best way to solve complex novel problems
• Documentation
• Maintain up-to-date project documents for all initiatives, including technical details, user expectations, project goals, work effort, accountability, and deliverables
• Document routine and complex workflows and support activities using established templates and standards
• Collaboration & Mentorship
• Mentor Application Analyst I and II team members, providing hands‑on guidance on technical tasks, Workday, Epic, or other application build practices, workflow analysis, and professional growth to support their progression toward Analyst II or III
• Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
• Serve as an informal leader within the team — modeling self-direction, curiosity, initiative, and a focus on continuous growth and development for self and others
• Coordinate application support with other information technology teams, including Infrastructure, Integration, Enterprise Analytics, and the help