Business and Community Data Analyst

Iowa Western Community College (IA); Council Bluffs (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Iowa Western Community College seeks a Business and Community Data Analyst to oversee data systems for the BCE division, ensuring data integrity and using insights to improve processes and decision-making. The role collaborates across departments to support programming, workforce training, and financial operations.

The analyst will generate regular financial, program, headcount, and contact-hour reports, develop multi-year analyses, manage data in Elevate and BCE CRM (Salesforce), and contribute

Qualifications

• Bachelor’s degree preferred with three years of coordination of data and analytical experience.
• Excellent verbal and written communication skills and ability to multi-task.
• Strong organizational skills including ability to meet deadlines and maintain files.
• Excellent customer service skills required.
• Proficient use of computers including Microsoft Office products and CRM experience.

Responsibilities

• Monthly, quarterly and yearly data reports on financials, programs, headcount, and contact hours.
• Create reports for administrative analysis and multi-year reporting for comparison and evaluation.
• Create and maintain reports from IW’s registration system (Elevate) and BCE CRM (Salesforce).
• Report and collect data on external funding sources (grants).
• Identify and implement procedures to ensure data accuracy in the BCE division.
• Assist in WebMIS data management and submission.

Skills

Data analysis

Reporting

CRM (Salesforce)

Microsoft Office

Communication skills

Data governance

Education

Bachelor’s degree

3 years data coordination/analytic experience

Tools

Salesforce

Excel

Elevate

WebMIS

Job description

The Business and Community Data Analystoversees the management, integrity, and optimization of data systems for Iowa Western Business and Community Education division. This position task includes data management, reporting, supports strategic decision-making, and leverages technology to improve business processes and operational efficiency using data. The role requires collaboration across departments and a comprehensive understanding of Business and Community Education (BCE) operations, including programming, workforce training, business development, and financial operations.

• Demonstrates IWCC’s core mission, vision and values
• Monthly, quarterly and yearly data reports on financials. programs, headcount, and contact hours.
  • Create reports for administrative analysis
  • Create multi-year reporting for comparison and evaluation
• Create and Maintain reports out of IW’s registration system (currently Elevate)
• Report and collect data on external funding sources (grants)
• Identify and implement procedures to ensure data accuracy in the BCE division
• Assist in WebMISdata management and submission
• Create reports utilizing BCE CRM (Salesforce)
• Identify, develop and maintain data reporting for Workforce Pell programming
  • Assist in Workforce Pell programs
  • Develop data process
• Assist with strategic planning and review of operations processes and recommend improvements through the use of technology solutions.
• Create and maintain satisfaction surveys from students and companies we serve.
• Represent BCE in internal and external committees as requested.
• Create additional reports as requested by VP of Business and Community Education.
• Coordinates and Institutional Research, IT, and other divisions at the college to ensure accurate data.
• Other duties as assigned

• Bachelor’s degree preferred with three years of coordination of data and analytical experience preferred.
• Excellent verbal and written communication skills and ability
• Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output
• Excellent customer service skills required
• Proficient use in computers including Microsoft Office products (Outlook, Word, Excel, PowerPoint) and CRM experience is preferred
• Ability to read, write and speak English fluently

• Enthusiastic and dedicated to the challenges of helping other people
• Ability to function collaboratively as part of a fast-paced, customer-oriented team
• Professional in communications, appearance, relationships, and responsiveness
• Positive attitude
• Ability to maintain strict confidentiality at all times
• Self-starter with the ability to perform with little supervision
• Regular, prompt & reliable attendance
• Ability to pass a background check, have a valid U.S. driver's license and good driving record

• The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
• Ability to lift up to 10lbs
• While performing the duties of this job, the employee is regularly required to talk and hear
• Ability to drive company owned or personal vehicle.