Business Analyst – ServiceNow SOMT (Fully Remote)

Jobgether SRL; United States; Remoto; USD 13.000 - 16.000; Tempo pieno

Descrizione del lavoro

Jobgether SRL is seeking an experienced Business Analyst to optimize telecom service delivery through ServiceNow and Agile practices. You will work remotely from India, bridging stakeholders and technical teams to ensure successful delivery.

Responsibilities include leading requirements gathering, conducting Agile ceremonies, and overseeing UAT, while applying TM Forum standards to analyse order lifecycles and drive continuous improvement in service management. Strong analytical mindset required.

Competenze

• 5+ years in business analysis with ServiceNow expertise.
• Strong Agile/Scrum and stakeholder management skills.
• Telecom domain knowledge and analytical mindset.

Mansioni

• Lead requirements gathering, Agile ceremonies, and UAT.
• Analyse order lifecycles and apply TM Forum standards.
• Drive continuous improvement in service management.

Conoscenze

ServiceNow

Agile/Scrum

Stakeholder management

Business analysis

Formazione

Bachelor's degree in IT or Business Analysis

Strumenti

TM Forum standards

Descrizione del lavoro

• Optimize telecom service delivery through ServiceNow SPM and SOMT.
• Bridge stakeholders and technical teams remotely.

Key Responsibilities:

• Lead requirements gathering, Agile ceremonies, and UAT.
• Analyze order lifecycles and apply TM Forum standards.
• Drive continuous improvement in service management.

Requirements:

• 5+ years in business analysis with ServiceNow expertise.
• Strong Agile/Scrum and stakeholder management skills.
• Telecom domain knowledge and analytical mindset.

Work Arrangement:

• Remote position based in India, full-time.
• Salary: ₹12–15 lakh per annum.

Jobgether

Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly and fairly. The company operates remotely and uses technology to connect top-fitting applicants with hiring employers.