Business Analyst- ServiceNow GRC/ IRM

Prairie Consulting Services; Chicago (IL); Hybrid; USD 89,544 - 103,320; Full time

Job summary

A leading consulting firm is seeking a Senior Business Analyst specialized in ServiceNow GRC/IRM to enhance risk management processes. This contract role involves defining business requirements, translating them into functional specifications, and collaborating with the technical team to deliver effective solutions. Candidates should have a strong background in GRC processes and be skilled in facilitating workshops. The position is hybrid with a focus on innovation in risk management within the banking and financial services industries.

Qualifications

• 5+ years of experience with ServiceNow IRM, focused on GRC processes.
• 10+ years in risk management, GRC, or related fields.
• Experience in translating complex requirements for ServiceNow IRM.

Responsibilities

• Lead workshops to define and validate GRC/IRM requirements.
• Translate business needs into user stories and functional requirements.
• Develop risk-related documents, such as risk registers and methodologies.
• Collaborate with technical teams to align solutions with requirements.
• Create dashboards and reports for risk and compliance visibility.

Job description

Prairie Consulting Services provided pay range

This range is provided by Prairie Consulting Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $75.00/hr

Direct message the job poster from Prairie Consulting Services

Senior Business Analyst, ServiceNow GRC/IRM

Contract (W2/C2C)

Chicago/Tempe - 3 days hybrid

Project Overview

The Risk Controls Enhancements (RCE) initiative is an enterprise-wide modernization and consolidation effort for Governance, Risk, and Controls (GRC) processes, data, and reporting.

Contractor's Role

The Senior Business Analyst, GRC/IRM, is a subject matter expert in risk management processes, responsible for defining and documenting business requirements for the ServiceNow IRM platform. This role involves leading discovery workshops, conducting process analysis, and acting as the functional owner of the solution to ensure it aligns with business goals and best practices.

Experience Level - Senior

• 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules.
• 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an in-depth understanding of enterprise risk, and controls processes.
• Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations.
• Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self-Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing.

Qualifications (must haves)

• Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management.
• In-depth knowledge of GRC and risk management frameworks and best practices.
• Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders.
• Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization.
• Bachelor's degree in a relevant field, or equivalent professional experience.

Daily Tasks and Responsibilities

• Lead workshops and conduct interviews with business stakeholders to define, analyze, and validate GRC/IRM requirements.
• Translate business needs into user stories, functional requirements, and process flow diagrams for implementation in ServiceNow IRM.
• Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks.
• Conduct business process analysis to identify inefficiencies and make recommendations for improvement.
• Collaborate with the technical team to ensure the configured solution aligns with the documented functional requirements.
• Create and configure dashboards and reports to provide stakeholders with clear visibility into the organization's risk and compliance posture.
• Develop test plans, assist with UAT, and ensure the solution meets acceptance criteria.
• Provide ongoing support and clarification for implemented IRM solutions, acting as the subject matter expert.
• Stay up-to-date with ServiceNow IRM product releases and evolving GRC industry trends.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries: Banking, Financial Services, and Investment Banking

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