Business Analyst (SAP SCEIS)

Accord Technologies Inc; Columbia (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

Accord Technologies Inc in Columbia, SC is seeking an experienced Business Analyst Advanced to support process improvement, requirements analysis, and automation initiatives. The role focuses on SAP SCEIS and COTS solutions, with heavy collaboration between business stakeholders and technical teams.

You will document requirements, develop test scenarios, and assist with implementation and testing of solutions, while managing competing priorities and delivering measurable improvements in key

Qualifications

• 6+ years of experience as a Business Analyst.
• 6+ years of experience with SAP SCEIS functions and processes.
• 6+ years of experience with Microsoft Excel.
• 6+ years of experience with SharePoint.
• 6+ years of experience in process improvement and establishing tracking/performance metrics.
• Strong business requirements analysis and documentation skills.
• Experience developing and executing system test scenarios.

Responsibilities

• Collaborate with senior leadership, business administrators, technical teams, and Human Resources on business initiatives and special projects.
• Analyze and evaluate existing policies, programs, systems, operations, procedures, and documentation.
• Identify opportunities to improve efficiency, effectiveness, productivity, and business processes.
• Gather, analyze, and document business requirements for system enhancements and new functionality.
• Serve as a liaison between business units and technical teams.
• Develop and execute test scenarios to validate system functionality and expected results.
• Provide feedback and recommendations regarding business requirements, enhancements, and new features.
• Troubleshoot business and system-related issues and recommend appropriate solutions.
• Develop workaround solutions when necessary.
• Prioritize issues and support timely resolution within established service levels.
• Manage multiple assignments and provide regular status updates to stakeholders.
• Identify and proactively implement process improvements.
• Analyze data requirements across various applications and organizational functions.
• Document recommendations, expected benefits, potential savings, support procedures, guidelines, and checklists.
• Collaborate with management and team members to resolve issues and improve operational effectiveness.
• Maintain strong customer service and attention to detail when responding to requests and tickets.
• Escalate complex issues to appropriate technical or management teams.
• Follow information security policies and promote secure handling of confidential information.
• Mentor and provide guidance to junior team members.
• Participate in special projects and perform other related duties as assigned.

Skills

SAP SCEIS

Business Analysis

Microsoft Excel

SharePoint

Process Improvement

Requirements Analysis

System Testing

Test Scenarios

Troubleshooting

Stakeholder Management

Documentation

Data Requirements Analysis

Information Security

AEM

OnBase

COTS Programs

Microsoft Office Suite

Tools

AEM

OnBase

Microsoft Office Suite

Job description

Job Title: Business Analyst (SAP SCEIS/COTS)

Job Location: Columbia, SC

Position Type: W2 Contract

Work Arrangement: Onsite / Office-Based

Primary Skills

SAP SCEIS, Business Analysis, Microsoft Excel, SharePoint, Process Improvement, Performance Metrics, Business Requirements, Requirements Analysis, System Testing, Test Scenarios, Troubleshooting, Issue Resolution, Stakeholder Management, Business-Technical Liaison, Process Automation, AEM, OnBase, Microsoft Office Suite, Data Requirements Analysis, Documentation, COTS Programs, Information Security

Job Overview

We are seeking an experienced Business Analyst Advanced to support business process improvement, requirements analysis, application enhancement, testing, and technology-driven automation initiatives. The ideal candidate will have strong experience with SAP SCEIS, Business Analysis, Microsoft Excel, SharePoint, and process improvement.

This role will serve as a key liaison between business stakeholders and technical teams, analyzing existing processes and systems, identifying opportunities for improvement, documenting requirements and recommendations, and supporting the implementation and testing of solutions. The position requires the ability to work with multiple business areas, manage competing priorities, communicate effectively with stakeholders at all levels, and operate independently with limited supervision.

Key Responsibilities / Daily Duties

• Collaborate with senior leadership, business administrators, technical teams, and Human Resources on business initiatives and special projects.
• Analyze and evaluate existing policies, programs, systems, operations, procedures, and documentation.
• Identify opportunities to improve efficiency, effectiveness, productivity, and business processes.
• Gather, analyze, and document business requirements for system enhancements and new functionality.
• Serve as a liaison between business units and technical teams.
• Develop and execute test scenarios to validate system functionality and expected results.
• Provide feedback and recommendations regarding business requirements, enhancements, and new features.
• Troubleshoot business and system-related issues and recommend appropriate solutions.
• Develop workaround solutions when necessary.
• Prioritize issues and support timely resolution within established service levels.
• Manage multiple assignments and provide regular status updates to stakeholders.
• Identify and proactively implement process improvements.
• Analyze data requirements across various applications and organizational functions.
• Document recommendations, expected benefits, potential savings, support procedures, guidelines, and checklists.
• Collaborate with management and team members to resolve issues and improve operational effectiveness.
• Maintain strong customer service and attention to detail when responding to requests and tickets.
• Escalate complex issues to appropriate technical or management teams.
• Follow information security policies and promote secure handling of confidential information.
• Mentor and provide guidance to junior team members.
• Participate in special projects and perform other related duties as assigned.

Required Skills & Qualifications

• 6+ years of experience as a Business Analyst.
• 6+ years of experience with SAP SCEIS functions and processes.
• 6+ years of experience with Microsoft Excel.
• 6+ years of experience with SharePoint.
• 6+ years of experience in process improvement and establishing tracking/performance metrics.
• Strong business requirements analysis and documentation skills.
• Experience developing and executing system test scenarios.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with stakeholders ranging from peer-level staff through director-level professionals.
• Ability to manage multiple priorities and activities concurrently.
• Strong stakeholder collaboration and relationship-management skills.
• Ability to work independently with limited supervision.
• Strong attention to detail and customer-service orientation.

Preferred Skills

• Experience working with Commercial Off-the-Shelf (COTS) programs.
• Experience with Adobe Experience Manager (AEM).
• Experience with OnBase or similar enterprise content/document management platforms.
• Experience supporting process automation and paperless initiatives.
• Experience with Microsoft Office Suite.
• Experience with enterprise applications and integrated business systems.
• Experience documenting support procedures, guidelines, workflows, and checklists.
• Experience working with confidential or sensitive business information and applicable information-security requirements. 13467 - SCDOR - Business Analyst - Advanced.pdfPDF

Key Competencies

• Business & Systems Analysis
• Requirements Gathering & Documentation
• Process Improvement
• Problem Solving & Troubleshooting
• Testing & Quality Validation
• Stakeholder Management
• Business-Technical Communication
• Data Analysis
• Process Automation
• Documentation & ReportingProject & Task Prioritization
• Leadership & Mentoring
• Confidential Data Handling

Education & Certifications

The SOW does not specify a required degree, educational qualification, or professional certification, so none has been added to avoid introducing unsupported requirements.

Work Environment

The position operates in a professional office environment and requires collaboration with business, technical, management, and administrative teams. The role involves handling sensitive and confidential information and requires discretion, trustworthiness, and adherence to applicable information-security policies and standards. 13467 - SCDOR - Business Analyst - Advanced.pdfPDF

Ideal Candidate

The ideal candidate is a senior-level Business Analyst with substantial SAP SCEIS, SharePoint, Excel, and process improvement experience who can independently analyze complex business needs, translate them into actionable technical requirements, coordinate testing, troubleshoot issues, and drive measurable process improvements while communicating effectively with stakeholders across an organization.