Business Analyst (SAP ISU)

Strategic Staffing Solutions

Charlotte (NC)

On-site

USD 82,656 - 96,432

Full time

14 days+

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Job summary

A technology staffing firm is seeking a skilled SAP Manager to join their team in Charlotte, NC. The successful candidate will collaborate with internal and external teams to deliver SAP solutions, lead process improvements, and mentor IT staff. Responsibilities include configuring SAP modules, conducting system analyses, and ensuring customer satisfaction. Candidates should possess substantial SAP functional experience, strong analytical skills, and a relevant degree. This contract position offers competitive pay in a fast-paced environment.

Qualifications

Strong SAP experience required.
Supervisory experience preferred.
Ability to manage multiple tasks in a dynamic environment.

Responsibilities

Collaborate with business partners and IT to deliver SAP solutions.
Mentor IT staff and ensure customer satisfaction through support.
Analyze and synthesize business requirements.

Skills

SAP functional module experience

Systems testing

Excellent analytical skills

Cross-functional teamwork

Process mapping

Organizational skills

Exceptional communication

Change management

Business process fluency

Root cause analysis

Education

Bachelor’s degree in Information Technology, Business or Computer Science

SAP certification

Job description

Overview

SAP Manager/SAP works in close collaboration with business partners, internal and external development teams and other IT staff to translate business requirements into functional and technical specifications. This position participates in the development of technical and workflow solutions, analyzes SAP application solutions options, and delivers final solutions to the business using reports, presentations and visual aids. Provides leadership with business subject matter experts, developers and quality assurance staff to ensure deliverables are met, and mentors members of the IT team. Utilizes information systems to improve efficiency and recommends new system implementations or upgrades to meet customer and Company requirements. Works on blended project teams to deliver projects supporting the Company’s short- and long-term strategic roadmap. Guides implementation of SAP modules using internal and external IT resources.

Basics

Position: SAP Specialist/Manager

Duration: 12-months

Location: Charlotte, NC | Open to candidates from Cincinnati, OH

Pay: $60-70/hr W2 ONLY, NO C2C

Base pay range: $60.00/hr - $70.00/hr

Responsibilities

The role collaborates with business partners, IT teams and external resources to translate requirements into SAP configurations, develop technical and workflow solutions, analyze options, and deliver SAP solutions to the business. Activities include governance and leadership in delivering on SAP modules, mentoring IT staff, conducting system analysis, creating related documentation, and ensuring customer satisfaction through effective end-user support and performance improvements.

Qualifications

Strong SAP functional module experience, including configuring the specific SAP modules listed in this job description
Systems testing and IT implementation experience
Excellent analytical skills and a sense of urgency
Experience working with cross-functional teams
Experience with process mapping
Organized with the ability to work in a dynamic, rapidly changing environment and manage multiple tasks and projects
Exceptional verbal and written communication skills
Experience with change management and continual improvement
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements and conceptualize processes
Supervisory experience and SAP certification and/or a bachelor’s degree in Information Technology, Business or Computer Science from an accredited university is preferred
Perform project analyses and produce concept materials (flowcharts, narratives, and scenarios) to deliver solutions
Triage and troubleshoot incidents; propose solutions and monitor vendor tickets; perform root cause analysis
Prioritize changes and communicate status to the business
Identify improvement opportunities related to SAP
Gather and analyze data to understand business strategy requirements
Evaluate current processes to identify improvements or inefficiencies and propose innovative solutions
Communicate with multiple stakeholders to keep project results up to date
Configure SAP functional modules and maintain configuration documentation
Comply with change management processes when moving configurations to production
Participate in SOX and General Computing Controls as related to SAP
May authorize use of SAP GRC firefighter accounts and review related outputs
Maintain liaison with business partners and IT to align support efforts
Maintain liaison with third-party vendors and manage vendor SLAs
Contribute to short- and long-term planning and provide feedback on goals and strategy
Develop and monitor testing plans, test scripts, and collaborate with developers during testing
Develop productivity tools and KPIs for multiple delivery methods
Develop scripts and queries for data analysis and troubleshooting
Bridge between developers and business to support reports and reporting tools
Coordinate tests with third-party service providers
Understand the Company’s core business related to SAP modules
Ensure customer satisfaction with application performance and collaborate with infrastructure teams to mitigate issues
Maintain communication with the user community about system updates or enhancements
Facilitate new system integration through configuration and testing
Mentor analysts and manage workload
Assess business needs using a structured requirement process to identify priorities and provide recommendations
Develop, write, and communicate business requirements and functional/technical specs; maintain specs in Solution Manager
Support and troubleshoot 24x7 SAP core batch processes