Business Analyst (Learning Management System / CBAP Certification)

Trigyn Technologies Limited; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Trigyn Technologies, Inc. seeks a Business Analyst in Albany, NY to document and analyze business processes and requirements for a Learning Management System (LMS).

The role includes defining As-Is/To-Be processes, leading JAD sessions, and interviewing stakeholders across units to capture and validate requirements for new applications aligned with the agency's technology roadmap. The candidate will develop BRDs, use cases, and flow diagrams, supporting the design and development of LMS data

Qualifications

• Documents business processes and requirements for LMS projects.
• Leads requirement workshops and collaborates with stakeholders.
• Creates BRDs, use cases, flow diagrams, and report specs.

Responsibilities

• Lead JAD sessions to map As-Is and To-Be processes.
• Interview stakeholders to capture requirements for existing and new applications.
• Collaborate with agency units to align LMS data/processes with the technology roadmap.

Skills

Stakeholder comms

Requirements elicitation

Business analysis

Leading JAD sessions

Use cases

Process modeling

BRDs and documentation

Education

Bachelor’s degree in business intelligence, information science, criminal justice, health science, computer science, mathematics, or public/business administration

Job description

Trigyn's direct government client has an immediate need for Business Analyst in Albany, NY.

Description

The Business Analyst, who will work with agency unit stakeholders to document and understand existing business processes, specifically in relationship to defining requirements of a Learning Management System (LMS). This role will also define To-Be requirements and processes to support the design and development of new applications in alignment with agency's technology roadmap that may feed or be fed by LMS data and processes.

Leading JAD sessions for As-Is/To-Be business processes/use cases. Interviewing stakeholders to document requirements for existing and new applications. Working across all bureaus and units to understand mission-critical business processes.

Mandatory Qualifications

• Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
• is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.
• 84 months experience eliciting then analyzing the stakeholder’s business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development including but not limited to eliciting functional requirements, non-functional requirements, report requirements, and business rules.
• 84 months experience in creating and maintaining software development artifacts for communication of requirements, including end user documentation, specifically business cases, business requirements documents (BRDs), use cases, report mockups, wire frames, and flow diagrams. In addition, context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specification.
• 84 months experience facilitating requirement workshops, such as JAD sessions and structured walkthroughs.
• 72 months experience managing requirements throughout the requirements management lifecycle, including creation and execution of a requirements management plan, requirements traceability matrix, establishing requirements baselines and managing requirements change control.
• 60 months experience creating test plans and test cases and working with users on User Acceptance Testing
• 36 Months Experience eliciting requirements for Learning Management System projects and implementation of those requirements
• CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA)
• Bachelor’s degree in business intelligence, information science, criminal justice, health science, computer science, mathematics, or public/business administration.

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.