Senior Business Analyst — Process & Requirements Lead

Trigyn Technologies Limited; City of Albany (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

TRIGYN TECHNOLOGIES, INC. seeks a Business Analyst in Albany, NY to document current processes and define To-Be requirements aligned with the agency's technology roadmap.

The role leads JAD sessions, interviews stakeholders, and works across bureaus to understand mission-critical business processes for new applications.

Strong experience in business analysis, requirements management, and Salesforce Omnistudio is required, with Jira/SCRUM exposure a plus.

Qualifications

• Analyze a business domain and document processes with clear deliverables.
• Guide large teams and leverage extensive industry experience.
• 8+ years eliciting stakeholder needs and converting into requirements.
• 6+ years creating artifacts like use cases, diagrams and specs.
• 5+ years creating test plans and coordinating UAT.
• 5+ years managing requirements throughout the lifecycle.
• 5+ years collaborating with architects and developers.
• 2+ years Salesforce Omnistudio and Public Sector solutions.
• Salesforce BA/Administrator/Developer certifications.
• 1 year Jira/SCRUM experience.
• CBAP certification by IIBA.

Responsibilities

• Lead JAD sessions to map As-Is/To-Be processes.
• Interview stakeholders to document requirements for existing and new apps.
• Collaborate across bureaus to understand mission-critical business processes.

Skills

Stakeholder interviewing

JAD sessions

Business analysis

Requirements elicitation

Use cases & process mapping

UAT coordination

Requirements management lifecycle

Team guidance

Communication

Education

CBAP Certification

Tools

Jira

Salesforce Omnistudio

Job description

TRIGYN TECHNOLOGIES, INC. seeks a Business Analyst in Albany, NY to document current processes and define To-Be requirements aligned with the agency's technology roadmap.

The role leads JAD sessions, interviews stakeholders, and works across bureaus to understand mission-critical business processes for new applications.

Strong experience in business analysis, requirements management, and Salesforce Omnistudio is required, with Jira/SCRUM exposure a plus.