Senior Business Analyst - State Government (Child Welfare Systems -CCWIS/CCMS) - REMOTE

Chandra Technologies, Inc; Washington (District of Columbia); Remote; USD 90,000 - 120,000; Full time

Job summary

Chandra Technologies, Inc. is seeking a Business Analyst to support the life cycle of DHHS CCWIS and CCMS projects. You will analyze requirements, document processes, and drive user acceptance testing, reporting to the Project Manager.

Strong analytical thinking and the ability to explain complex concepts to non-technical users are essential. The role collaborates with IT support teams to define requirements that align with project goals.

Qualifications

• Facilitated workshops for requirements analysis.
• Created workflows using BPMN.
• Knowledge of formal requirements gathering methodologies.
• Developed Business Requirements - initiation document, aims and success measures.
• Developed Functional requirements - what system/process must do.
• Developed User requirements - needs of stakeholders.
• Developed Quality-of-service (non-functional) requirements - performance, scalability, security, usability.
• Developed Report Specifications - purpose, attributes, runtime parameters.
• Developed Requirements Traceability Matrix - cross-matrix for requirements across stages.
• Strong organization and writing skills.
• Created graphic representations of complex business processes.
• Able to work independently and self-directing.
• Effective time management for maximum efficiency.
• Excellent communication with business and IT stakeholders.

Responsibilities

• Collaborate with the Project Manager to build a path to success and define risk mitigation strategies.
• Develop future-state business process models to address roadblocks and opportunities.
• Develop clear and concise functional and technical requirements for solution planning.
• Manage and participate in user acceptance testing to verify functionality and completeness of system changes.

Skills

Facilitated Workshops

BPMN

Requirements gathering

Business Requirements

Functional requirements

User requirements

Quality-of-service

Report specifications

Requirements Traceability Matrix

Organization & writing

Process diagrams

Self-direction

Time management

Stakeholder communication

Job description

Job Description

• Crop to Crop resumes are accepted

Work Location: 100% Remote (Will only consider candidates in the Eastern and Central Time Zones)

Business Analyst is needed to assist in supporting the life cycle of the CCWIS and CCMS projects within DHHS. You will report directly to the Project Manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and driving user acceptance testing. To succeed in the role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. The Business Analyst will partner closely with the various IT support teams to define requirements that will inform the project’s goals.

The four major areas of the Business Analyst’s responsibilities will be:

• Collaborate with the Project Manager to build a path to success and to define risk mitigation strategy when risks arise.
• Development of future-state business process models to address roadblocks, challenges, and opportunities.
• Develop clear and concise functional and technical requirements to be used for solution planning.
• Manage and participate in user acceptance testing to verify functionality and completeness of system changes.

Role Description

• Experience conducting Facilitated Workshops for requirements analysis.
• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
• Knowledge of formal requirements gathering methodologies.
• Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
• Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
• Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted.
• Experience developing Quality-of service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
• Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.
• Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
• Strong organization and writing skills.
• Experienced developing graphic representations of complex business processes.
• Ability to work alone, self-directing.
• Able to manage their time for maximum efficiency.
• Advanced skills working with customers, including excellent communication skills with all levels of business as well as IT staff.

Required Skills

• Experience with State of Maine Child Welfare Systems and other aspects of state government.
• Must possess the qualities of a balance between business analysis and interpersonal skills.
• Proficient in business process modeling, business requirements gathering, and gap analysis.