Business Analyst Quality Assurance Analyst

Accord Technologies Inc; Columbia (SC); Hybrid; USD 55,000 - 83,000; Full time

Job summary

Accord Technologies Inc is seeking a high-level Business Analyst / Quality Assurance Analyst Advanced in Columbia, SC. The role combines BA analysis, requirements gathering, and comprehensive software testing in an Agile setting.

You will work with program staff, product owners, developers, and stakeholders to translate needs into specs, validate functionality, and document testing outcomes across assigned systems and programs.

Qualifications

• 5+ years in business process analysis, requirements documentation, and stakeholder communication.
• 5+ years in software QA/testing: test design, execution, defect tracking, and reporting.
• 7+ years in software analysis/testing and customized test procedures.
• 2+ years in business process design.
• 5+ years with TFS, Visual Studio, SQL Server, MS Project, Balsamiq, Microsoft Office, and legacy systems.
• Experience with government programs preferred.

Responsibilities

• Gather, analyze, and refine requirements, user stories, and acceptance criteria.
• Map workflows and prepare functional specs, diagrams, and user documentation.
• Evaluate practices and controls; propose improvements and close gaps.
• Develop and execute test plans, scripts, and cases including regression testing.
• Validate solutions against requirements and document test results.
• Review logs, databases, and performance data to investigate issues.
• Create automated tests and maintain test suites as appropriate.
• Translate policy needs into clear technical requirements for teams.
• Coordinate defect resolution, release readiness, and post-implementation validation.
• Manage competing priorities and meet deadlines.

Skills

Business process analysis

Requirements documentation

Workflow development

Stakeholder communication

Software QA/testing

Test design

Defect tracking

Test execution

Test results documentation

Software analysis/testing

Legacy systems

TFS

Visual Studio

SQL Server

MS Project

Balsamiq

Microsoft Office

Education

Bachelor's degree in business, information systems, computer science or related field

Tools

TFS

Visual Studio

SQL Server

MS Project

Balsamiq

Microsoft Office

Job description

Job Title: Business Analyst / Quality Assurance Analyst Advanced

Job Location: Columbia, SC (Onsite/Hybrid)

Position Type: W2 Contract

Duration: 12 months

Primary Skills

Business process analysis, requirements documentation, workflow development, stakeholder communication, software QA/testing, test design, execution, defect tracking, reporting, test-result documentation, software analysis/testing, customized test procedures, business process design, TFS, Visual Studio, SQL Server, MS Project, Balsamiq, Microsoft Office, legacy systems

Preferred Skills

Public-sector Economic Services (SNAP/TANF) or Early Child Care and Education programs, Agile development, test automation, enterprise applications and integrations

Position Overview

The Business Analyst / Quality Assurance Analyst Advanced performs both BA and QA functions, gathering requirements from stakeholders, conducting requirements analysis, and completing comprehensive software testing within a collaborative Agile environment. This role works closely with program staff, product owners, developers, and project stakeholders to translate operational needs into clear specifications, validate system functionality, and document testing outcomes. Assigned systems and programs will be defined for each engagement.

Daily Duties / Responsibilities

Technical

• Gather, analyze, and refine business and technical requirements, user stories, use cases, and acceptance criteria.
• Map business processes and workflows; prepare functional specifications, diagrams, reports, and user documentation.
• Evaluate existing practices, system capabilities, and controls; recommend improvements and resolve requirement gaps.
• Develop and execute test plans, test scripts, and test cases for new or modified software, including regression and integration testing.
• Validate solutions against documented requirements and quality standards; identify, record, track, and retest defects.
• Review application logs, database records, and performance data to investigate errors and verify expected behavior.
• Create automated tests and maintain test suites when appropriate; document test coverage, outcomes, and corrections.

Non-Technical

• Translate policy and operational needs for technical teams and explain technical changes to business stakeholders.
• Coordinate with development teams on defect resolution, release readiness, user acceptance, and post-implementation validation.
• Apply strong analytical, organizational, and communication skills; ability to manage competing priorities and meet deadlines.

Required Skills

• 5+ years of experience with business process analysis, requirements documentation, workflow development, and stakeholder communication
• 5+ years of experience with software QA/testing experience, including test design, execution, defect tracking, reporting, and test-result documentation
• 7+ years of experience of software analysis/testing and customized test procedure experience
• 2+ years of experience in business process design
• 5+ years of experience with each of the following tools: TFS, Visual Studio, SQL Server, MS Project, Balsamiq, Microsoft Office, and legacy systems
• Previous experience working within State, Federal, and/or local government

Preferred Skills

• Experience in public-sector Economic Services (including SNAP/TANF) or Early Child Care and Education programs
• Agile development experience, test automation, and knowledge of enterprise applications and integrations

Required Education

• Bachelor's degree in business, information systems, computer science or a related field, or equivalent extensive relevant experience