Quality Assurance Analyst Project Lead

Accord Technologies Inc; Columbia (SC); On-site; USD 55,000 - 83,000; Full time

Job summary

Accord Technologies Inc is seeking a Quality Assurance Analyst Lead for the Columbia, SC area. This onsite W2 contract role focuses on preparing software change orders, statements of work, and documentation for business process improvements. The candidate will also train stakeholders and create comprehensive reports.

The role requires extensive QA leadership, state government experience, and strong data mapping skills, with a focus on accuracy and clear communication across teams.

Qualifications

• 6+ years of Quality Analyst experience
• 3+ years of state government experience
• 3+ years of experience with HDS
• 6+ years of data mapping
• 6+ years of business process testing & improvement
• 6+ years of process & procedure documentation
• 6+ years of creating statements of work, change orders, and software modification requests

Responsibilities

• Provide presentations, documentation, and reports for use as software change orders or statements of work for modifications to software.
• Provide documentation and training for changes to business processes.
• Apply oral and written communication skills; demonstrate facilitation and presentation abilities.
• Perform stakeholder analysis and reporting.
• Identify process improvements and ensure timely follow-up.
• Write clear emails and reports; work independently within guidelines.

Skills

Quality Analyst experience

State government experience

HDS

Data mapping

Business process testing

Process & procedure documentation

Statements of Work / Change Orders

Software Modification Requests

End user support

Stakeholder analysis

Job description

Job Title: Quality Assurance Analyst Project Lead
Job Location: Columbia, SC (Onsite)
Position Type: W2 Contract

Primary Skills:

Quality analysis, state government experience, HDS, data mapping, business process testing & improvement, process & procedure documentation, creating Statements of Work, Change Orders, Software Modification Requests, presentations, documentation, reports, business process training, End user support experience

Position Overview

The Quality Assurance Analyst - Project Lead is responsible for providing presentations, documentation, correspondence, and reports for use as software change orders and/or statements of work for modifications to software. The role also provides documentation and training for any recommended changes to business processes.

Daily Duties / Responsibilities

Technical

• Provide presentations, documentation, correspondence, and reports for use as software change orders and/or statements of work for modifications to software.
• Provide documentation and training for any recommended changes to business processes. Non-Technical
• Apply oral and written communication skills.
• Apply interpersonal, consultative, presentation, and facilitation skills.
• Apply analytical thinking and problem solving.
• Be detail-oriented, accurate, and organized.
• Apply knowledge of business structure.
• Perform stakeholder analysis and reporting.
• Apply problem-solving skills and attention to detail.
• Apply customer service skills and assess customer support needs.
• Apply teamwork skills.
• Demonstrate the ability to learn new software/hardware and troubleshooting.
• Apply organization and documentation skills.
• Apply asset management skills.
• Identify process improvements.
• Apply prioritizing and scheduling skills.
• Apply time management skills.
• Write clear and concise emails and reports.
• Work independently while following established procedures and guidelines.

Required Skills

• 6+ Years of Experience as a Quality Analyst
• 3+ Years of State Government Experience
• 3+ Years of Experience with Emphasis
• 3+ Years of Experience with HDS
• 6+ Years of Experience with Data Mapping
• 6+ Years of Experience with Business Process Testing & Improvement
• 6+ Years of Experience with Process & Procedure Documentation
• 6+ Years of Experience with creating Statements of Work, Change Orders, AND Software Modification Requests