Business Analyst, Operations & Data Enablement (Hybrid)

Lincoln Financial Group; Omaha (NE); Hybrid; USD 75,000 - 120,000; Full time

Job summary

Lincoln Financial Group in Omaha, NE is seeking a Business Analyst to join the Group Protection Operations & Partner Data Enablement team. You will lead cross-functional analysis across GP, delivering solutions that support product delivery, informed decisions, and measurable business improvements.

You will collaborate with Product Owners, development teams, QA/QE, stakeholders, and SMEs to define, refine, validate and deliver solutions aligned with business needs and strategic objectives.

Qualifications

• 4 Year/bachelor’s degree or equivalent work experience
• 3+ years of experience in business analysis that directly aligns with the responsibilities
• Strong communications skills, both verbal and written
• Relationship building skills with a natural sense of curiosity
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Demonstrates strong interpersonal skills with a collaborative style
• Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
• Experience working with, and in support of, team members to solve a problem

Responsibilities

• Elicit and document GP Operations & Partner Data Enablement requirements: planning, prioritization, scope, effort estimations and traceability to downstream and upstream teams/applications.
• Employ business analysis best practices in elicitation, facilitation, and documentation to document complex issues, presenting findings to management/leadership.
• Partner with the product owner throughout delivery to decompose features, develop and refine user stories and acceptance criteria, and maintain the backlog based on stakeholder feedback and priorities.
• Assess, select, and recommend solutions and/or alternative approaches that will achieve business goals, obtaining buy‑in from business partners.
• Champion scope of work across development teams to ensure solutions are complete and meet business requirements.
• Validate that the solution meets the business need by developing acceptance criteria and evaluation plans, coordinating testing with business users.
• Learn the product and industry through interaction with our customers and internal subject matter experts.
• Provide leadership and guidance to less experienced members of the team to help them be the best they can be.
• Champion and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
• Identifies and supports opportunities to improve products, customer journeys, business processes, and ways of working through analysis, design, implementation, and change support.
• Adapts to changing project and team needs while strengthening collaboration through mentoring, knowledge sharing, and engagement across business areas.

Skills

Strong communication

Relationship building

Microsoft Office

Interpersonal skills

Organizational skills

Education

Bachelor's degree or equivalent

Job description

Lincoln Financial Group in Omaha, NE is seeking a Business Analyst to join the Group Protection Operations & Partner Data Enablement team. You will lead cross-functional analysis across GP, delivering solutions that support product delivery, informed decisions, and measurable business improvements.

You will collaborate with Product Owners, development teams, QA/QE, stakeholders, and SMEs to define, refine, validate and deliver solutions aligned with business needs and strategic objectives.