Business Analyst- Mid Level

Refulgent Technologies Inc.; Raleigh (NC); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Refulgent Technologies Inc. is seeking a Business Analyst in Raleigh, NC hybrid role to drive enterprise eDMS requirements. You will collaborate with stakeholders, run Agile ceremonies, and translate needs into epics, features, and user stories.

Document current and future processes, data flows, and system interactions. Responsibilities include creating BRDs, use cases, and workflow diagrams, with hands-on modeling in Visio/Orbus Infinity and supporting testing activities across SIT/UAT.

Qualifications

• Experience eliciting, analyzing, validating, and documenting business requirements.
• Proven ability to translate needs into user stories and acceptance criteria.
• Familiarity with Agile ceremonies and backlog refinement.

Responsibilities

• Collaborate with stakeholders to elicit and document requirements for enterprise eDMS.
• Lead Agile ceremonies to identify business needs and translate them into deliverables.
• Create and manage epics, features, user stories, and backlog items in Jira/Confluence.
• Document current and future processes, data flows, and system interactions.
• Produce project artifacts including BRDs, use cases, flow diagrams, and wireframes.
• Develop and maintain process and data models using Visio/Orbus Infinity.

Skills

Requirements elicitation

Agile ceremonies

Stakeholder collaboration

Backlog management

Documentation

Process modeling

UAT testing

Vendor collaboration

Tools

Jira

Confluence

Microsoft Visio

Orbus Infinity

Job description

Job: Business Analyst

Location: Raleigh, NC ( Hybriod)

RESPONSIBILITIES

• Collaborate with business stakeholders, program staff, project leadership, vendors, and technical teams to elicit, analyze, validate, and document business, functional, and non-functional requirements for the enterprise eDMS solution.
• Facilitate stakeholder interviews, workshops, requirements-gathering sessions, backlog refinement meetings, sprint planning sessions, and other Agile ceremonies to identify business needs and ensure requirements are accurately translated into solution deliverables.
• Develop, document, and manage epics, features, user stories, acceptance criteria, and product backlog items using Jira and Confluence; support backlog prioritization and requirements traceability throughout the project lifecycle.
• Analyze and document current-state and future-state business processes, workflows, document lifecycles, data flows, and system interactions; identify opportunities for process improvement and operational efficiencies.
• Develop and maintain project artifacts, including stakeholder analyses, business requirements documents, functional requirements, use cases, user stories, process maps, workflow diagrams, wireframes, context diagrams, and gap analyses.
• Create and maintain visual documentation, including process flow diagrams, data flow diagrams, entity relationship diagrams, system context diagrams, and other models using Microsoft Visio and Orbus Infinity.
• Support procurement activities by developing requirements documentation, evaluation criteria, vendor questions, and other solicitation-related artifacts.
• Collaborate with vendors and technical teams to evaluate proposed solutions and ensure alignment with documented business requirements and organizational objectives.
• Support requirements traceability, change management, and impact analysis activities throughout the project lifecycle.
• Develop and support testing activities, including test strategies, test scenarios, test cases, acceptance criteria, System Integration Testing (SIT), User Acceptance Testing (UAT), and defect resolution.
• Prepare, maintain, and organize project documentation, requirements repositories, meeting notes, decision logs, status reports, and knowledge articles within Confluence and other approved project repositories.
• Participate in project governance activities, including project team meetings, PMO reviews, vendor meetings, stakeholder meetings, and executive briefings as required.