Business Analyst - Mastery

Innova Solutions; Springfield (MA); Hybrid; USD 75,768 - 82,656; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Life Insurance

Short-term and Long-term Disability

Job summary

A consulting firm is seeking an experienced Business Analyst to support Salesforce implementation projects. This role involves coordinating business analysis efforts, developing documentation, and identifying ways to improve processes. Candidates should have over 5 years of experience in business analysis and possess strong communication and problem-solving skills. The position offers a competitive pay range and a comprehensive benefits package, with an expectation of onsite work 3 days a week in Massachusetts.

Qualifications

• 5+ years of related business analysis experience.
• Experience with Salesforce business and/or technical components is highly desirable.
• Lead business analysis across multiple parallel initiatives.

Responsibilities

• Coordinate and develop business analysis and requirements documentation.
• Guidance for less experienced Business Analysts.
• Identify gaps in processes and recommend improvements.

Skills

Business Analysis

Requirements Documentation

Salesforce Knowledge

Facilitation

Verbal Communication

Problem Solving

Job description

Business Analyst – Salesforce Implementation

A client of Innova Solutions is immediately hiring for a Business Analyst.

Position type: Full-time / Contract
Duration: 12+ Months Contract
Location: Springfield, OR / Boston, MA
Work Mode: 3 Days Onsite, 2 days WHF

Responsibilities

• Coordinate, plan, and develop business analysis and requirements documentation for a large-scale project, supporting Salesforce implementation across the Operations organization.
• Formulate and define business and/or systems scope and objectives based on user needs and applicable industry requirements.
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and desired results.
• Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.
• Guide and advise less experienced Business Analysts.
• Accountable to drive escalation analysis and resolution on complex issues.
• Identify gaps in processes/procedures and make recommendations for improvement.
• Develop a strong network of resources/business partners across the organization and vendor partners.
• Facilitate and organize meetings with key stakeholders and business partners.

Minimum Qualifications – Lead Analysis and Business Process Skills

• Lead impact analysis and develop business process models, process outlines, procedures, and job aids.
• Perform requirement management planning for medium to large scale projects.
• Lead business analysis across multiple parallel initiatives.
• Gather and document functional and non-functional requirements.
• Clear and concise written and verbal communications.
• Strong facilitator to drive requirements gathering sessions.
• Collaborate with business and systems experts; peer review of work product.
• May provide oversight of overall quality of work product.
• Negotiate and influence requirements direction.

Ideal Qualifications – Advanced Experience and Salesforce Knowledge

• Works with guidance on more complex projects.
• Capable of applying knowledge to handle all but the most complex problems independently.
• Anticipates change and directs or redirects efforts; looks for ways to improve operations while ensuring business value and outcomes.
• A minimum of 5+ years of related business analysis experience.
• Experience with Salesforce business and/or technical components is highly desirable.

Compensation and Benefits

• Pay Range: $55/hr – $60/hr.
• Benefits (based on eligibility) include Medical & pharmacy coverage, Dental/vision insurance, 401(k), HSA, FSA, Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves.

Contact

Qualified candidates should APPLY NOW for immediate consideration.
Rohit Koul
Phone: [phone]
Email: [e-mail]

EEO Statement

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone].
Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.