Business Analyst - Lending Domain

Programmers.io; Irvine (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Programmers.io is seeking a client-facing consulting professional for lending domain transformations. The role blends business strategy, product thinking, and technology delivery to shape requirements and drive outcomes across advisory and implementation engagements.

You will lead client conversations, partner with product and engineering teams, and orchestrate onshore-offshore delivery models to deliver measurable business impact.

Qualifications

• Strong experience in the lending domain (consumer, auto, commercial, mortgage).
• Proven client-facing consulting experience supporting transformation programs.
• Hands-on with product backlogs, epics, user stories, and Agile artifacts.
• Techno-functional capability, comfortable with business and engineering stakeholders.
• Experience operating in global delivery models with distributed teams.

Responsibilities

• Lead consulting-led engagements, including current-state assessments and target-state definitions.
• Define lending roadmaps and business cases; engage client stakeholders across product, business, technology, operations.
• Frame problems, define options, and align on value-driven recommendations.
• Lead or co-lead client workshops, interviews, and working sessions to convert insights into actions.
• Define and validate business outcomes, KPIs, and success metrics for lending initiatives.
• Bridge business, product, and technology to preserve functional intent during delivery.
• Identify gaps, risks, and dependencies early and drive resolution with delivery leadership.

Skills

Lending domain

Client-facing

Agile delivery

Stakeholder management

Product thinking

Onshore-offshore delivery

Job description

We are seeking a client-facing consulting professional with strong experience in the lending domain - Consumer Financing / Auto Lending / Mortgages /Commercial Lending / HELOCS / Line of Credits, Agile/product-led delivery.

The role operates at the intersection of business consulting, product thinking, and technology execution, with accountability for shaping requirements, influencing solution direction, and driving outcomes across advisory and implementation engagements.

This role is well-suited for professionals who can lead client conversations, partner with product and engineering teams, and orchestrate onshore-offshore delivery models to deliver measurable business impact.

Key Responsibilities

Client Advisory & Business Analyst (Onshore)

• Lead and contribute to consulting-led engagements, including:
• Current-state assessments
• Target-state and capability definition
• Lending transformation roadmaps and business cases
• Engage directly with client stakeholders (Product, Business, Technology, Operations) to:
• Frame problem statements and objectives
• Define solution options and trade-offs
• Align on value-driven recommendations
• Lead or co-lead client workshops, interviews, and working sessions to convert insights into actionable outcomes
• Define and validate business outcomes, KPIs, and success metrics for lending initiatives

Techno-Functional Delivery & Solution Assurance

• Act as a bridge between business, product, and technology teams, preserving functional intent through design and build
• Validate solution designs, configurations, and functional fit during implementation
• Partner with architects, developers, and QA teams across:
• Design walkthroughs
• Sprint execution
• UAT planning and defect triage
• Identify requirement gaps, risks, and dependencies early, driving resolution with client and delivery leadership

Required Experience & Qualifications

• Strong experience in the lending domain (consumer, auto, commercial, or mortgage lending)
• Proven experience in client-facing consulting roles supporting transformation programs
• Hands-on experience with:
• Product backlogs, epics, user stories, and Agile artifacts
• Demonstrated techno-functional capability, comfortable engaging with both business and engineering stakeholders
• Experience operating in global delivery models with distributed teams
• Excellent stakeholder communication, documentation, and analytical skills

Preferred Experience

• Lending platform modernization (COTS or custom platforms)
• Digital lending, workflow automation, analytics, or AI-enabled decisioning initiatives
• Experience with Salesforce, LOS platforms, or enterprise lending solutions (optional)
• Exposure to scaled Agile environments and large BFSI transformation programs
• Prior experience working with client stakeholders in regulated environments

Key Skills & Attributes

• Strong consulting mindset with product and Agile rigor
• High ownership, accountability, and client orientation
• Clear, confident communicator capable of influencing at multiple levels
• Comfortable operating across advisory, product, and implementation tracks