Business Analyst Jr at Serigor Inc. Tennessee

Serigor Inc.; Tennessee; On-site; USD 50,000 - 65,000; Full time

Job summary

Serigor Inc. in Nashville, Tennessee seeks a Business Analyst Jr to support a statewide jail data modernization initiative. The role blends business analysis with IT coordination, serving as a frontline IT point-of-contact and assisting with data systems, inventories, and policy compliance.

The position focuses on stakeholder interviews, requirement documentation, and coordination with the state’s IT department to ensure timely progress. Travel within Tennessee is expected.

Qualifications

• 1–3 years of experience in business analysis, project management, or IT support.
• Excellent communication and organizational skills.
• Comfortable leading interviews, taking notes, and working independently.
• Proficient in Microsoft Office and able to learn new systems quickly.
• Must pass a criminal history check and drug screening.
• Willingness to travel in Tennessee.

Responsibilities

• Jail Data Project (75%): Interview stakeholders, document needs, risks, and recommendations for a cloud-based clearinghouse, support steering committee facilitation and timeline tracking, assist with vendor research and technology feasibility summaries, draft reports for leadership.
• IT Support and Coordination (25%): Serve as primary IT contact, submit and monitor ServiceNow tickets, track IT inventory, input data into state systems, assist with website maintenance, ensure compliance with state IT policies.

Skills

Project Management

Microsoft Office Professional

MySQL

Tools

ServiceNow

Planview

Archer

SharePoint

Job description

Business Analyst Jr job at Serigor Inc.. Tennessee. Job Title: Business Analyst Jr
Location: Nashville,Tennessee
Duration: 09 Months Job Description:
The client is seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. client is also seeking someone who can be our front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state's "big" IT department, called Strategic Technology Solutions). Responsibilities:
Jail Data Project (75%)

• Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points.
• Document needs, risks, and recommendations for a cloud-based clearinghouse.
• Support steering committee facilitation and timeline tracking.
• Assist with vendor research and technology feasibility summaries.
• Draft reports and summaries for leadership.

IT Support and Coordination (25%)

• Serve as primary point of contact for internal IT needs
• Submit and monitor help-desk tickets in ServiceNow
• Track and update IT inventory (30-person department)
• Input data into state systems (Planview, Archer, SharePoint, etc.)
• Assist with website maintenance
• Help ensure compliance with state IT policies

Experience

• 1 - 3 years of experience in business analysis, project management, or IT support
• Excellent communication and organizational skills
• Comfortable leading interviews, taking notes, and working independently
• Proficient in Microsoft Office and able to learn new systems quickly
• Must pass a criminal history check and drug screening
• Willingness to travel in Tennessee

Skills

• Project Management
• Microsoft Office Professional
• MySQL