Business Analyst II

3M HEALTHCARE; O’Fallon (MO); On-site; USD 76,000 - 127,000; Full time

Job summary

3M HEALTHCARE is seeking a Business Analyst II to support the Billing Services department in Missouri. The role focuses on defining business and functional requirements, liaising with owners and release managers, and delivering high-quality documentation for development teams.

You will collaborate with developers, testers, and business users to ensure requirements are clear and aligned with project goals, while coordinating testing and user acceptance activities throughout the project lifecycle.

Qualifications

• Bachelor's degree or equivalent work experience.
• Advanced degree preferred.
• Prior Business Analyst and project life-cycle experience preferred.
• Proficient in Microsoft Word and Excel.
• Basic knowledge of Microsoft Access or relational databases is desirable.
• Basic knowledge of business processes and development life cycle preferred.
• 1 to 3 years of experience typical.
• Must possess excellent verbal and written communication skills.
• Self‑starter and able to manage multiple projects.

Responsibilities

• Coordinate and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities.
• Provide business knowledge and technical support for requirements development.
• Work closely with developers and requesters to identify data and functional requirements in the design of new/enhanced systems.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Consult with Business Owners on projects.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project.
• Document and coordinate changes and enhancements of products and services. Prepare and/or present documentation of business/technical presentations.
• Provide technical support for the member(s) to ensure adherence to requirements.
• Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
• Ensure methodology compliance; document problem areas and coordinate resolutions; report to management as necessary and investigate/research MasterCard or industry business/technical process.
• Coordinate and document project/release level user acceptance testing.

Skills

Communication

Requirements gathering

Stakeholder collaboration

Project management

MS Word

MS Excel

Relational DB basics

Education

Bachelor's degree or equivalent

Advanced degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Position

Business Analyst II

Job Overview

The Billing Services department provides centralized billing for products and services billed to our customers using the MasterCard Consolidated Billing System (MCBS). Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as MasterCard advances commerce globally. Partner with business owners and release manager/lead to understand new business opportunities and define the business and functional requirements. Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.

Role Responsibilities

• Coordinate and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities.
• Provide business knowledge and technical support for requirements development.
• Work closely with developers and requesters to identify data and functional requirements in the design of new/enhanced systems.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Consult with Business Owners on projects.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project.
• Document and coordinate changes and enhancements of products and services. Prepare and/or present documentation of business/technical presentations.
• Provide technical support for the member(s) to ensure adherence to requirements.
• Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
• Ensure methodology compliance; document problem areas and coordinate resolutions; report to management as necessary and investigate/research MasterCard or industry business/technical process.
• Coordinate and document project/release level user acceptance testing.

Qualifications & Experience

• Bachelor’s degree or equivalent work experience required.
• Advanced degree preferred.
• Prior Business Analyst and Project life-cycle experience preferred.
• Proficient in Microsoft Word and Excel.
• Basic knowledge of Microsoft Access or relational databases is desirable.
• Basic knowledge of business processes and development life cycle preferred.
• Full use and application of standard principles, theories, concepts, and techniques usually acquired through 1 to 3 years of experience.
• Must possess excellent verbal and written communication skills.
• Self‑starter and able to manage multiple projects.

Legal & Inclusivity Statement

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Security Responsibilities

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Compensation & Benefits

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full‑time (and certain part‑time) employees generally include insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave), 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro‑rated based on date of hire, 10 annual paid U.S. observed holidays, 401(k) with a best‑in‑class company match, deferred compensation for eligible roles, fitness reimbursement or on‑site fitness facilities, eligibility for tuition reimbursement, and many more. Mastercard benefits for interns generally include 56 hours of Paid Sick and Safe Time, jury duty leave, and on‑site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $76,000 - $127,000 USD