Business Analyst II

Clayton; Maryville (TN); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Profit sharing

Onsite gym

Wellness programs

Professional development

Job summary

Clayton is seeking a Business Analyst to facilitate multiple business areas, elicit processes and requirements, and identify opportunities for improvement with a focus on delivering new functionality. You will liaison between business and technical teams across Tech Shared Services, portfolio teams, development teams, and subject matter experts in a hybrid Maryville-based role.

The role emphasizes strong problem solving, analytical skills, and effective communication, with responsibilities

Qualifications

• Bachelor’s degree or equivalent technical and business experience.
• Proficient in Microsoft Office Suite: Including Excel, Word, PowerPoint, and Visio.
• Proven ability to facilitate requirement workshops / training sessions with large groups of business users and leadership.
• Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness) and/or Agile Development cycles.
• Proven ability to collaborate with Quality Assurance professionals to develop test cases and conduct user acceptance testing.

Responsibilities

• Break down business requirements and technical complexities for software engineers and end users.
• Develop, maintain, and execute change management strategies including stakeholder management, communications, training, and readiness monitoring.
• Advocate process changes to support future-state design, process improvements, and new products/platforms.
• Provide leadership for implementing process improvements by identifying opportunities, mapping changes, obtaining buy-in, refining requirements and scope, and communicating capabilities to stakeholders.
• Coordinate with vendors and/or third parties as needed.
• Mentor other team members.

Skills

Facilitate workshops

Data analysis

Stakeholder management

Process mapping

Group facilitation

Communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Visio

Job description

Position Summary

As aBusinessAnalyst,you will befacilitatingmultiple business areas to elicit business processes and requirementsand toidentifyimprovement opportunities with the goal of implementing new functionality.As a member of your respective business units’ Portfolio team, you will use analytical skills and tools to document and clarify stakeholder requirements for designing and implementing projects.Excellent written and verbal communication skills area mustfor you to serve asliaisonbetween the business and technical teams including Tech shared services, portfolio teams, development teams, and subject matter experts. This is a business and technology facing role, requiring strongproblem solving, analytical, andorganizationskills.This role follows a hybrid schedule. Candidates should be able to commute to the Maryville office.

About The Team

Corporate and Enterprise Services (CES) is a fun and diverse team that supports a variety of mission critical platforms that span andconnectthe entire Clayton organization. We partner with and are solution providers for business stakeholders such as Legal, Accounting, HR, Loan Originations and Servicing, Communications, Internal Audit and more. We value our team members, heavily invest in their work-life balance and skillsetdevelopment,and find creative ways to celebrate our wins as a group. We support multiple different tech stacks from SaaS platforms (Workday, OnBase, etc.) to custom development both on-premises and in the cloud.

Primary Responsibilities

• Break down businessrequirementand technical complexities so that they can be easily understood by software engineers and business end users.

• Maybe responsible fordeveloping,maintaining, and executing or organizational change management strategyand plan which includes stakeholder management, communications, training, andmonitorsoverall organizational readiness.

• Advocate process changes to business stakeholders and technical professionals to support future-state design process improvements, and new products/platforms.

• Provide leadership for the implementation of process improvement opportunities byidentifyingpotential improvements, mapping out process changes, obtaining buy-in and approval, refiningrequirementsand scope, and proactively communicating project capabilities to business leaders, stakeholders, technical professionals, and users.

• Maybe responsible forvendor and/or 3rdparty coordination and communication.

• Serve as a mentor to other team members.

Primary Qualifications

• Bachelor’s degree or equivalent technical and business experience.

• Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, PowerPoint, and Visio.

• Proven ability tofacilitaterequirement workshops / training sessions with large groups of business users and leadership.

• Experience in process mapping, group facilitation, data gathering and analysis, and phases pf project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness) and/or Agile Development cycles.

• Proveabilityto collaborate with Quality Assurance professionals to develop test cases and conduct user acceptance testing.

Desired Skills

• Ability to learn software applications and understand data to ensure data integrity and to query, process, and analyze data.

• Ability to elicit report requirements, understand data to design a report, translate requirements fordevelopmentandvalidatethe report.

• Strong ability to work effectively within time constraints, changing priorities, and independently.

• Strong detail orientation andanalytical /problem-solving skills.

• Proven ability to introducenew technologyfeaturesand functionality to user groups.

• Proven ability to improve processes for efficiency and/or cost savings.

• Excellent interpersonal, verbal, and written communication skills and the ability to interact withadverse group of team members across a variety of business units, including executives, managers, technology professionals, subject matter experts, and end users.

Why Clayton?

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Quarterly profit share bonus program. Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit -B00023

Technology