Business Analyst I - IT Systems & Security

Azusa Solutions LLC; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

Generous paid time off

401(k) plan with match

Job summary

Azusa Solutions is seeking a Business Analyst I to join our team of talented consultants. This position supports IT systems for the NYC Department of Social Services (DSS) / Information Technology Services (ITS).

ITS serves all DSS program areas to fulfill their IT needs. To meet the business needs and ITS' workload, ITS is seeking qualified candidates in the areas of Database design, architecture, and development, including base definition, structure, documentation, long-range requirements,

Qualifications

• Minimum 6 years of experience in business analysis for IT projects.
• Experience with JIRA, Balasamiq, and MS Visio.
• Experience coordinating with technical teams and stakeholders.
• Experience analyzing infrastructure security vulnerabilities.

Responsibilities

• Develop business and technical requirements for projects.
• Work with the stakeholders to analyze requirements.
• Administer user access to Security software.
• Install security client software on desktop.
• Support and maintain Q-Flow and the SAS, application, infrastructure and user access.
• Create new users in Q-Flow, SAS and their group membership and responsibilities.
• Add users and install desktop software for users of the SAS system.
• Resolve Q-Flow hardware and software issues such as malfunctioning scanners, printers and information page device manager PCs.
• Assist in the development of user stories and break down requirements into deliverable applicable software changes with the application owner as an SME.
• Work with vendors to resolve any supported hardware issues that arise.
• Support and maintain infrastructure and software.
• Monitor system peripherals making sure all are online.
• Work with vendor to resolve any software or hardware issues.
• Modify any pre-recorded announcements timing or verbiage.
• Assign ad-hoc phone numbers to assigned speaker groups.
• Support Server and Desktop security software.
• Monitor server infrastructure for security vulnerabilities using the Trellix and Crowdstrike consoles.
• Resolve any security update issues from the weekly cyber rogue report on desktops

Skills

JIRA

Balasamiq

MS Visio

Stakeholder coordination

Project deliverables

Security vulnerabilities analysis

Education

Bachelor’s degree or higher in related field

Job description

Azusa Solutions is seeking a Business Analyst I to join our team of talented consultants. This position supports IT systems for the NYC Department of Social Services (DSS) / Information Technology Services (ITS).

ITS serves all DSS program areas to fulfill their IT needs. To meet the business needs and ITS' workload, ITS is seeking qualified candidates in the areas of Database design, architecture, and development, including base definition, structure, documentation, long-range requirements,