Business Analyst: Data, Projects & Vendor Coordination

CU*Answers; Grand Rapids (MI); On-site; USD 68,000 - 86,000; Full time

Job summary

CU*Answers is seeking a Business Analyst to join the Custom Programming team in Grand Rapids. The role involves reviewing project requirements, mapping vendor files to CU*BASE data, validating files, and assisting with client communication.

You will help keep projects on schedule and ensure all stakeholders are informed. Ideal candidates will have strong verbal and written communication, experience with CU*BASE, and the ability to manage multiple projects with high accuracy.

Qualifications

• High school diploma or equivalent required.
• Two-year degree in business-related field preferred or equivalent experience.
• Excellent verbal and written communication skills.
• Experience with CU*Answers CU*BASE system required.
• Strong attention to detail and problem-solving ability.
• Ability to work independently and manage projects with minimal supervision.
• Discretion when handling confidential data.
• Strong organizational skills and ability to manage multiple projects.

Responsibilities

• Review project requirements and map vendor files with CU*BASE data.
• Validate data files and perform file analysis using vendor layouts.
• Provide project management support and communicate timelines to vendors and CU*Answers team.
• Follow Programming Standards and Guidelines.
• Research and resolve questions from Client Service Representatives and staff.
• Coordinate with third-party vendors to align expectations and deliverables.
• Contribute positively to the Programming Team and complete tasks to meet objectives.

Skills

Verbal communication

Written communication

Software learning

CU*BASE familiarity

Attention to detail

Project management

Discretion with data

Organizational skills

Education

High School diploma or equivalent

Associate degree in business or related field

Tools

CU*BASE system

Job description

CU*Answers is seeking a Business Analyst to join the Custom Programming team in Grand Rapids. The role involves reviewing project requirements, mapping vendor files to CU*BASE data, validating files, and assisting with client communication.

You will help keep projects on schedule and ensure all stakeholders are informed. Ideal candidates will have strong verbal and written communication, experience with CU*BASE, and the ability to manage multiple projects with high accuracy.