Business Analyst – Application Design, Redesign & Modernization

Tracker-RMS; Boston (MA); Hybrid; USD 83,000 - 131,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Life and disability insurance

Sick time

Job summary

Overture Partners seeks an experienced Business Analyst to lead functional design, redesign, and modernization efforts for a major enterprise application in a public-sector environment. The role requires independent assessment of legacy systems, gap analysis, and creation of future-state designs aligned with regulatory and operational needs.

The successful candidate will collaborate with business stakeholders, PMs, and technical teams to deliver actionable requirements, testable specifications,

Qualifications

• Five+ years of business analyst experience on complex enterprise applications.
• Three+ years leading or owning functional design or redesign activities.
• Experience in enterprise application modernization and delivering functional specifications.
• Participation in at least two application implementation/modernization projects across SDLC stages.
• Ability to translate policies, regulations and stakeholder needs into detailed functional specs and testable requirements.
• Hands-on workflow analysis and redesign with an eye for process improvement.
• Strong documentation skills for process models, use cases, user stories and acceptance criteria.
• Experience facilitating discovery sessions and aligning business and tech stakeholders.

Responsibilities

• Lead discovery and assess current applications and processes with stakeholders.
• Analyze workflows, rules, data flows, and system controls to identify gaps and improvements.
• Define future-state functional solutions including workflows and access controls.
• Create comprehensive functional design artifacts and traceability matrices.
• Evaluate design alternatives and present recommendations with rationale.
• Facilitate design reviews and secure business decisions and approvals.
• Maintain requirements traceability from objectives to development and testing.
• Proactively identify risks and dependencies and escalate with actionable recommendations.
• Translate complex concepts into clear documentation for technical and nontechnical audiences.

Skills

Business analysis

Requirements translation

Workflow redesign

Stakeholder facilitation

SDLC understanding

Agile/hybrid delivery

Job description

Business Analyst Application Design, Redesign & Modernization

Job Overview

An experienced Business Analyst is urgently needed to support a major enterprise application modernization initiative within a complex public-sector environment. This contract opportunity is suited to a hands-on professional with substantial experience leading functional application design, redesign, and modernization activities. Candidates must demonstrate the ability to independently assess existing enterprise systems, identify functional gaps, define future-state solutions, and translate complex business needs into detailed, implementation-ready designs to be considered for an interview.

The successful candidate will contribute to modernizing applications that support case management, quality assurance, incident management, investigations, compliance, and operational oversight. This role requires strong analytical capabilities, sound business judgment, and the confidence to take ownership of functional design decisions and deliverables.

Must Haves

• Business Analysis Experience: At least five (5) years of progressively responsible Business Analyst experience supporting complex enterprise application development, redesign, replacement, or modernization initiatives.
• Functional Design Expertise: Minimum three (3) years of direct experience leading or owning functional application design or redesign activities, beyond general requirements gathering or documentation.
• Enterprise Application Modernization: Demonstrated experience evaluating existing or legacy applications, identifying functional limitations, defining future-state capabilities, and supporting approved solutions through implementation.
• Implementation Experience: Participation in at least two significant application implementation, replacement, redesign, or modernization projects, with involvement across multiple software development life cycle phases.
• Requirements and Solution Translation: Proven ability to convert business policies, regulatory obligations, operational procedures, and stakeholder needs into detailed functional specifications and testable application requirements.
• Workflow Analysis and Redesign: Hands-on experience documenting current-state processes, identifying inefficiencies, and designing improved workflows, business rules, system interactions, and operational procedures.
• Functional Documentation: Strong capability producing detailed design artifacts, including process models, use cases, user stories, functional specifications, business rule catalogs, acceptance criteria, and requirements traceability matrices.
• Stakeholder Leadership: Experience independently facilitating discovery sessions, leading functional design discussions, resolving conflicting requirements, and securing agreement among business and technical stakeholders.

What the Client Needs You to Do

The client needs a results-oriented Business Analyst who can take ownership of functional analysis and solution design for complex enterprise applications. The successful candidate will evaluate existing systems, understand operational challenges, and develop practical future-state solutions that improve functionality, usability, efficiency, and compliance.

You will work closely with business stakeholders, subject matter experts, project managers, technical teams, and operational representatives to ensure that proposed application changes address real business needs. You must be comfortable evaluating alternatives, recommending solutions, documenting design decisions, and maintaining accountability for functional deliverables throughout the project lifecycle.

The ideal professional brings a combination of independent problem-solving, strong communication, technical awareness, and experience working in regulated environments.

Key Responsibilities

• Lead discovery and assessment activities by engaging business stakeholders, operational teams, subject matter experts, and technical personnel to understand existing applications, business processes, and system requirements.
• Evaluate current application functionality by analyzing existing workflows, business rules, user permissions, integrations, reports, data flows, system controls, exceptions, and operational workarounds.
• Identify improvement opportunities by assessing functional gaps, process redundancies, conflicting requirements, usability challenges, regulatory considerations, and dependencies across enterprise systems.
• Develop future-state functional solutions covering workflow behavior, user access, task assignments, approval processes, validation rules, notifications, escalations, exception handling, reporting, and audit requirements.
• Produce comprehensive functional design documentation including current-state and future-state process models, use cases, user stories, functional specifications, data definitions, screen requirements, interface specifications, and business rule documentation.
• Assess and recommend design alternatives by evaluating potential solutions, identifying implementation impacts, documenting assumptions and constraints, and presenting recommendations with supporting rationale.
• Facilitate functional design reviews by coordinating stakeholder walkthroughs, resolving outstanding questions, addressing conflicting requirements, and obtaining necessary business decisions and approvals.
• Maintain requirements traceability by connecting business objectives and functional specifications to development activities, testing scenarios, acceptance criteria, and implementation outcomes.
• Monitor functional risks and dependencies by identifying scope changes, unresolved decisions, design inconsistencies, delivery challenges, and potential operational impacts, escalating concerns with actionable recommendations.
• Communicate solution requirements effectively by translating complex business and technical concepts into clear documentation and presentations suitable for both technical and nontechnical audiences.

Additional Information

Position Type: Contract

Work Location: Boston, Massachusetts.

Work Arrangement: Hybrid, combining onsite attendance with remote work based on project and operational requirements.

Working Hours: Monday through Friday, 9:00 AM 5:00 PM.

Travel Requirements: Occasional travel to regional offices and other designated operational locations within Massachusetts.

Project Environment: Enterprise application design, redesign, and modernization within a public-sector human services environment.

Reporting Structure: The Business Analyst will work under the direction of project management and senior business analysis leadership while independently managing assigned functional analysis and design responsibilities.

Preferred Industry Experience

• Healthcare and healthcare administration.
• Human services and case management.
• Government and public-sector technology.
• Quality management and compliance systems.
• Incident management and investigation applications.
• Enterprise systems operating within highly regulated environments.

Additional Technical and Methodological Expectations

• Strong understanding of the software development life cycle (SDLC).
• Practical experience working within Agile, hybrid, or iterative project delivery methodologies.
• Ability to manage competing priorities and deliver high-quality work with limited supervision.
• Strong analytical, documentation, facilitation, and stakeholder management skills.
• Ability to challenge assumptions constructively and drive complex functional decisions toward resolution.

Benefits

• W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans)
• 401(k) starting on day one
• a variety of voluntary benefits including life and disability insurance
• sick time if required by law in the worked-in state/locality