Business Analyst — AI-Driven Process Improvement NYC Onsite

Madison-Davis; New York (NY); On-site; USD 95,000 - 145,000; Full time

Job summary

Madison-Davis, LLC is seeking a seasoned Business Analyst to gather, clarify and document business requirements while helping centralize PMO processes in a dynamic New York City office. You will manage stakeholder BAU requests, evaluate solutions against business needs, and develop clear success measures and decision criteria.

collaborate with business and technology teams throughout delivery and explore AI-driven process improvements.

Qualifications

• Gather, clarify, challenge, and document business requirements.
• Help centralize and improve PMO processes.
• Manage and analyze stakeholder BAU requests.
• Evaluate multiple potential solutions against business needs.
• Develop clearer success measures and decision criteria.
• Partner with business and technology teams throughout delivery.
• Identify opportunities to improve existing processes using AI and automation where appropriate.
• Support project-management activities when needed.
• Present findings and recommendations to senior stakeholders.
• Strong Business Analyst experience.
• Requirements gathering and documentation capability.
• Stakeholder-management skills.
• Experience improving business processes.
• Uncover root business needs through probing questions.
• Evaluate solutions and support informed decision-making.
• Strong written and verbal communication skills.
• Confidence presenting to senior stakeholders.
• Operate proactively in a evolving environment.
• Work onsite in New York City 4 days per week.

Responsibilities

• Gather, clarify, challenge, and document business requirements.
• Help centralize and improve PMO processes.
• Manage and analyze stakeholder BAU requests.
• Evaluate multiple potential solutions against business needs.
• Develop clearer success measures and decision criteria.
• Partner with business and technology teams throughout delivery.
• Identify opportunities to improve existing processes using AI and automation where appropriate.
• Support project-management activities when needed.
• Present findings and recommendations to senior stakeholders.

Skills

Business analysis

Requirements gathering

Documentation

Stakeholder management

Process improvement

Probing questions

Solution evaluation

Communication skills

Executive presentation

Proactive work style

Job description

Madison-Davis, LLC is seeking a seasoned Business Analyst to gather, clarify and document business requirements while helping centralize PMO processes in a dynamic New York City office. You will manage stakeholder BAU requests, evaluate solutions against business needs, and develop clear success measures and decision criteria.

collaborate with business and technology teams throughout delivery and explore AI-driven process improvements.