AI-Driven Business Analyst - Remote (NYC/Buffalo)

American Arbitration Association; United States; Hybride; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Orthodontia

Vision benefit

403(b) with match

Paid time off

Résumé du poste

American Arbitration Association (AAA) seeks a detail-oriented Business Analyst to support the NYSI Case Management Center. The role focuses on improving workflows, enhancing digital tools, and increasing efficiency through business process automation.

Responsibilities include gathering requirements, cross-functional coordination, QA testing, and deploying system enhancements with AI-driven tools and dashboards.

Qualifications

• Bachelor’s degree with 4–6 years experience in business analysis, requirements gathering, QA testing, or software development.
• Strong analytical, problem-solving, and project management skills with proficiency in SQL and data analysis tools.
• Familiarity with business process automation, AI tools, and Agile/Waterfall methodologies is a plus.

Responsabilités

• Gather and analyze requirements, mapping and documenting current and future processes.
• Coordinate cross-functional initiatives and support quality assurance testing and implementation.
• Work with technical teams, stakeholders, and vendors to deploy system enhancements, including AI-driven tools and dashboards.

Connaissances

SQL

Data analysis tools

Formation

Bachelor’s degree

Description du poste

American Arbitration Association (AAA) seeks a detail-oriented Business Analyst to support the NYSI Case Management Center. The role focuses on improving workflows, enhancing digital tools, and increasing efficiency through business process automation.

Responsibilities include gathering requirements, cross-functional coordination, QA testing, and deploying system enhancements with AI-driven tools and dashboards.