Business Analyst 2 (Limited Term)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 60,000 - 80,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Business Analyst 2 to help guide system improvements for the Medical Marijuana Program. You will work with IT tools to clarify processes and improve efficiency, collaborating with partners and vendors to support system performance.

The role requires reviewing business needs, ensuring documentation accuracy, and supporting software testing and change management. Telework may be available part-time, with core hours 8:00 AM to 4:00 PM, Monday through

Qualifications

• One year as a Business Analyst 1 or IT Trainee, per OA guidance.
• Five years of business process analysis experience.
• An equivalent combination of experience and training.

Responsibilities

• Review business needs and guide technology solutions that improve program operations.
• Monitor daily system activity, coordinate with vendors, and ensure compliance with service agreements.
• Maintain requirements, review regulations, and update system documentation for clarity and accuracy.
• Conduct software testing, document results, and assist in resolving defects with IT vendors.
• Analyze security roles, operating procedures, and system processes to recommend improvements.
• Support IT projects by reviewing plans, tracking progress, and preparing change requests and reports.

Skills

Business process analysis

Requirements gathering

Stakeholder collaboration

Education

Bachelor's degree

Job description

THE POSITION

Are you interested in shaping technology solutions that help a statewide program operate more effectively? As a Business Analyst 2 for the Bureau of Medical Marijuana, you will help guide system improvements that support the success of the Medical Marijuana Program. This position lets you work with complex information technology (IT) tools while making processes clearer and more efficient. You will collaborate with partners and vendors to support strong system performance. Become part of a team committed to high-quality service and innovation

DESCRIPTION OF WORK

This position supports the Medical Marijuana Program by reviewing business needs and guiding technology solutions that improve program operations. It ensures that systems, processes, and documentation remain accurate, secure, and effective. As a Business Analyst 2, you will perform the following duties:

• System Analysis: Evaluate program workflows, data needs, and IT solutions to improve performance
• System Oversight: Monitor daily system activity, coordinate with vendors, and ensure compliance with service agreements
• Documentation Review: Maintain requirements, review regulations, and update system documentation for clarity and accuracy
• Testing Support: Conduct software testing, document results, and assist in resolving defects with IT vendors
• Quality Monitoring: Analyze security roles, operating procedures, and system processes to recommend improvements
• Project Coordination: Support IT projects by reviewing plans, tracking progress, and preparing change requests and reports

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information

• Limited-term, full-time employment (37.5 hours per week)
• The length of employment is unknown at this time.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or
• One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or
• Five years of business process analysis experience; or
• One year of business process analysis experience and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.