Business Analyst

Vrijwilligers Service Punt; United States; Remote; USD 59,000 - 89,000; Full time

Job summary

VSP Vision is seeking a Business Process Analyst to develop, analyze, and implement process improvements across systems. You will conduct stakeholder interviews, document business needs, and create workflow diagrams to support IT system changes.

The role requires 2+ years in analytics, project planning, and Excel-based process modeling, with strong communication skills and the ability to explain IT impacts.

Qualifications

• Bachelor's degree in business or related field, or equivalent experience.
• 2+ years in data gathering, research & analytics, problem identification, and presenting solutions.
• Experience with financial and risk analysis, and cost-benefit analyses.
• 2+ years using project planning techniques and methodologies.
• 2+ years of business process analytics using Excel, flowcharts, activity diagrams, and workflow models.
• Ability to explain IT systems and their impacts.
• Strong multitasking and teamwork abilities.
• Effective communication with technical and non-technical audiences.
• Discretion and independent judgment in duties.

Responsibilities

• Develop, research, test, and implement business process improvements, procedures, and system changes.
• Evaluate changes for business impact and benefits.
• Act as SME to provide business requirements for processes and systems.
• Interview and research stakeholders to identify needs and requirements.
• Create and analyze workflow diagrams.
• Review design deliverables to ensure business objectives.
• Provide training materials and change communications.
• Provide post-implementation support and issue resolution.
• Develop presentations of findings and plans.
• Continuously look for improvement strategies.

Skills

Data gathering

Research & analytics

Problem identification

Solution recommendations

Financial analysis

Cost-benefit analysis

Project planning

Excel workflows

IT systems understanding

Communication skills

Independent judgment

Education

Bachelor’s Degree in Business Administration or related field or equivalent experience

Tools

Power BI

SAP ECC / S/4HANA

Coupa

Workday

Job description

Develop, research, test, and implement business process improvements, procedures, and system changes.

Evaluate business process changes to identify and document business impacts and benefits.

Act as a subject matter expert to provide business requirements for process improvements and system enhancements.

Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements.

Create and analyze workflow diagrams.

Review technical design deliverables to ensure business objectives are reached.

Provide training including identification of needs, development of materials, communications of changes, manuals, etc.

Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management.

Develop presentations of materials, models, findings, plans, and/or conclusions.

Continually look for process improvement strategies.

Job Specifications

• Bachelor’s Degree in Business Administration or related field or equivalent experience
• 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
• Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis
• 2+ years of experience using project planning techniques and methodologies
• 2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models
• Understanding and ability to explain related IT systems and their impacts
• Ability to multi-task and work in a team environment
• Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups
• Regularly exercise discretion and independent judgment in the performance of job duties

Preferred Skills

• Experience supporting ERP, procurement, reporting, or financial applications such as SAP ECC, S/4HANA, BPC, Coupa, Workday, Power BI, or similar enterprise platforms
• Ability to manage multiple assignments, priorities, and deadlines in a dynamic support and project environment
• Excellent written communication skills. Ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $58,656.00 - $88,653.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

We’re all about seeing potential literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility.

When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact.

We value collaboration, inclusion, and making sure that everyone feels they belong.

Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you.

Let’s work together to create a clearer, brighter future one person at a time.

Follow your heart to VSP! #VisionWithHeart