Business Analyst

Eyefinity, Inc.; Town of Florida (NY); Hybrid; USD 59,000 - 89,000; Full time

Benefits offered by this job

Bonus potential

Commission opportunities

Job summary

VSP Vision is seeking a Business Analyst to develop, research, test, and implement process improvements across our systems. You will evaluate changes, document business impacts, act as SME for requirements, conduct interviews, create workflow diagrams, and review IT design deliverables to ensure objectives are met.

You will train users, support post‑implementation, and pursue ongoing process improvements. Ideal candidates have a BA or related degree, 2+ years in data gathering and analytics,

Qualifications

• Bachelor’s Degree in Business Administration or related field or equivalent experience.
• 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations.
• Experience with financial and risk analysis, cost-benefit analysis, and business case development.
• 2+ years using project planning techniques and methodologies.
• 2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models.
• Ability to explain IT systems and their impacts to diverse audiences.
• Strong multitasking and teamwork abilities; effective communication with technical and non-technical groups.

Responsibilities

• Develop, research, test, and implement business process improvements and system changes.
• Evaluate changes to identify business impacts and benefits; document requirements as SME.
• Create and analyze workflow diagrams; review technical designs to ensure objectives are met.
• Provide training materials, communications, manuals, and post-implementation support.
• Develop presentations of materials, models, findings, and recommendations; pursue ongoing improvements.

Skills

Data gathering

Research & analytics

Problem identification

Interviewing stakeholders

Workflow modeling

Effective communication

Team collaboration

Education

Bachelor’s Degree in Business Administration or related field

Tools

Power BI

SAP ECC

S/4HANA

Coupa

Workday

Job description

Job Description

Develop, research, test, and implement business process improvements, procedures, and system changes. Evaluate business process changes to identify and document business impacts and benefits. Act as a subject matter expert to provide business requirements for process improvements and system enhancements. Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements. Create and analyze workflow diagrams. Review technical design deliverables to ensure business objectives are reached. Provide training including identification of needs, development of materials, communications of changes, manuals, etc. Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management. Develop presentations of materials, models, findings, plans, and/or conclusions. Continually look for process improvement strategies.

Job Specifications

• Bachelor’s Degree in Business Administration or related field or equivalent experience
• 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
• Experience with financial and risk analysis, making recommendations, and preparing business cases including cost-benefit analysis
• 2+ years of experience using project planning techniques and methodologies
• 2+ years of business process analytics skills in Excel, flowcharting, activity diagrams, and workflow models
• Understanding and ability to explain related IT systems and their impacts
• Ability to multi-task and work in a team environment
• Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups
• Regularly exercise discretion and independent judgment in the performance of job duties
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Preferred Skills

• Experience supporting ERP, procurement, reporting, or financial applications such as SAP ECC, S/4HANA, BPC, Coupa, Workday, Power BI, or similar enterprise platforms
• Ability to manage multiple assignments, priorities, and deadlines in a dynamic support and project environment
• Excellent written communication skills.
• Ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences

Compensation

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $58,656.00 - $88,653.00

Equality and Accessibility

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the LosAngelesCounty Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Data Privacy

As a regular part of doing business,VSPVision (“VSP”)collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

About VSP Vision

At VSP Vision, we’re all about seeing potential—literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let’s work together to create a clearer, brighter future—one person at a time. Follow your heart to VSP!