Manager, Business Enablement

Eyefinity, Inc.; California (MO); Hybrid; USD 74,000 - 131,000; Full time

Job summary

VSP Vision is seeking a capable manager to lead a customer-focused team in a fast-paced environment. The role requires hiring, training, assigning work, and supervising direct reports with emphasis on service excellence.

Strong interpersonal, analytical, and organizational skills are essential, as is proficiency with spreadsheet and word processing tools. The position may involve on-site, with consideration for remote/hybrid engagement where appropriate.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 3 years of management experience with hiring, training, assigning work and managing performance.
• Experience in fast-paced customer service or sales environment.
• Ability to support complex systems or issues and educate partners.

Skills

Interpersonal skills

Problem solving

Analytical skills

Project management

Communication across levels

Organizational skills

System applications

Education

Bachelor's degree or equivalent experience

Experience in management

Tools

Microsoft Excel

Microsoft Word

Job description

Job Specifications

• Bachelor's degree in related field or equivalent experience
• Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports
• Previous experience in a fast-paced customer service or sales environment
• Demonstrated ability to provide services and support for complex systems or issues
• Excellent interpersonal skills to facilitate, educate and build strong business partner relationships
• Ability to communicate to all levels of the company
• Strong organizational and project management skills
• Proficient with spreadsheet and word processing applications; ability to work with a variety of system applications
• Ability to analyze work processes and make recommendations to improve department efficiency
• Excellent problem solving and analytical skills
• Excellent verbal and written communication skills, including the ability to present technical information in a user-friendly format
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Working Conditions

The working environment is generally favorable, lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

Compensation

Salary Ranges: $73,500.00 - $131,250.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business, VSP Vision ("VSP") collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

At VSP Vision, we're all about seeing potential - literally! We believe that everyone deserves access to quality vision care, and we're on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility. When you join our global family of nearly 15,000 teammates, you're stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you. Let's work together to create a clearer, brighter future - one person at a time. Follow your heart to VSP! #VisionWithHeart