Business Analyst

Novalink Solutions; Town of Lansing (NY); In loco; USD 95.000 - 135.000; Tempo pieno

Descrizione del lavoro

Novalink Solutions in the United States is seeking a Senior Business Analyst to support the Agency Services Application Development and Support team for MDCR, MCSC, and MiLEAP projects. The role focuses on maintenance activities, major initiatives, and acting as the liaison between business partners and the technical team.

You will gather requirements, lead sessions with stakeholders, manage tasks and backlogs, and coordinate with vendors while adhering to the Change Management lifecycle.

Competenze

• Experience as a liaison between development teams and business clients on software projects.
• Ability to lead meetings, trainings, and stakeholder communications effectively.
• Experience gathering requirements and leading sessions independently.
• Experience with Azure DevOps in a software development context.
• Exposure to complex IT web applications within the last 5 years.

Mansioni

• Facilitates meetings with the technical team and business client.
• Gathers requirements and project specifications by leading requirement sessions independently
• Manage project tasks, timelines, and communication between business product owner and development team associated with the Change Management lifecycle
• Provide management with information such as project status reports and resource demand projections.
• Maintain backlog of work items & track sprints and ticket progress in Azure DevOps
• Ensures the team is adhering to the department change management policies
• Maintains documentation on the project SharePoint Site
• Must be detail oriented and a critical thinker
• Working with vendors and other stakeholders
• Gather complex new application requirements for RFPs

Conoscenze

Liaison

Lead meetings

Requirements gathering

Azure DevOps

Web apps exposure

Strumenti

Azure DevOps

SharePoint

Salesforce

MS Dynamics 365

Descrizione del lavoro

Lansing, United States | Posted on 11/06/2026

Job Description

Seeking a Senior Business Analyst to assist with the Agency Services Application Development and Support team who supports multiple applications for Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Lifelong Education Advancement and Potential (MiLEAP). This role would consist of supporting maintenance activities for applications as well as multiple larger projects with a main focus on MiLEAP. We are looking for someone who understands and has experience with the software development lifecycle as they will be managing work requests to support operational support needs for web applications and gather requirements for project initiatives. This role is the liaison between the technical team and the business partners. This is a senior position, the selected candidate must possess strong leadership skills including delegation, effective communication, effective requirement gathering, and the ability to lead meetings with stakeholders and other technical resources.

Tasks

1. Facilitates meetings with the technical team and business client.
2. Gathers requirements and project specifications by leading requirement sessions independently
3. Manage project tasks, timelines, and communication between business product owner and development team associated with the Change Management lifecycle
4. Provide management with information such as project status reports and resource demand projections.
5. Maintain backlog of work items & track sprints and ticket progress in Azure DevOps
6. Ensures the team is adhering to the department change management policies
7. Maintains documentation on the project SharePoint Site.
8. Must be detail oriented and a critical thinker
9. Working with vendors and other stakeholders
10. Gather complex new application requirements for RFPs

Required Skills

• Exposure to Complex IT web Applications, within the past 5 years - Required – 5+ Years
• Experience working as a liaison between the development team and project manager or business client in a software development project - Required – 3+ Years
• Experience in a role, as a business analyst, supporting a software development project, in the past 5 years - Required – 3+ Years
• Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations - Required – 3+ Years
• Experience with Azure DevOps - Required – 1+ Years

Highly Desired Skills

• Knowledge and understanding of the Software Development Lifecycle - Highly Desired – 2+ Years
• Project management skills and knowledge in project management and related methodologies - Highly Desired – 6+ Months
• Experience with Microsoft SharePoint - Highly Desired – 2+ Years
• Experience with Salesforce Platform - Highly Desired – 6+ Months
• Experience with MS Dynamics 365 - Highly Desired – 6+ Months

Requirements

Required Skills

Skill Type

Skill Name

Exposure to Complex IT web Applications, within the past 5 years - 5+ years

Experience working as a liaison between the development team and project manager or business client in a software development project - 3+ years

Experience in a role, as a business analyst, supporting a software development project, in the past 5 years - 3+ years

Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations - 3+ years

Experience with Azure - 1+ years

Preferred Skills

Skill Type

Skill Name

Knowledge and understanding of the Software Development Lifecycle - 2+ years

Project management skills and knowledge in project management and related methodologies - 6+ months

Experience with Microsoft SharePoint - 2+ years

Experience with Salesforce Platform - 6+ months

Experience with MS Dynamics 365 - 6+ months